Code and Theory

Code and Theory

Change & Enablement Lead (US)

New York, New York, United States

Sponsorship not specified$140k-$175kDetected 12 hours ago
LLMsSupply ChainCommunicationCollaborationProblem SolvingPublic SpeakingAdaptability

About the role

  • This role is ideal for someone who thrives at the intersection of people, process, technology, and creativity - and is passionate about helping organizations successfully adopt new ways of working.
  • This is a client-facing consulting and execution role that combines strategic thinking with hands-on delivery.
  • You'll work closely with client stakeholders and cross-functional teams across creative, strategy, production, operations, and technology to help organizations navigate change and maximize the impact of new processes and platforms.

Responsibilities

  • Lead organizational change management and enablement workstreams across client transformation initiatives focused on content operations, marketing workflows, and enterprise technology implementations
  • Partner with client stakeholders to develop and execute change management strategies that drive adoption, engagement, and long-term business value
  • Conduct stakeholder assessments, change impact analyses, readiness assessments, and training needs analyses to support successful transformation outcomes
  • Develop and deliver change and enablement plans, including communications, training, adoption strategies, and engagement activities
  • Support clients through people, process, and technology changes by translating complex transformation initiatives into clear, actionable plans
  • Collaborate closely with program managers, product teams, strategists, and implementation partners to integrate change management activities into overall project delivery plans
  • Drive adoption and value realization for enterprise platforms and digital workflows, including Adobe Experience Cloud solutions such as Adobe Workfront, Adobe Experience Manager (AEM), and Adobe Firefly
  • Support AI-enabled transformation initiatives by helping teams adopt new tools, workflows, and ways of working powered by generative AI and automation technologies
  • Create and maintain enablement materials including communications, presentations, process documentation, training content, playbooks, and user guides
  • As a technology-first creative agency, we partner with clients to transform how content is planned, created, managed, and delivered at scale.

Requirements

  • 6+ years experience in organizational change management, enablement, transformation consulting, or related roles
  • Experience supporting enterprise technology and process transformation initiatives, ideally within digital marketing, creative operations, content supply chain, or consulting environments
  • Experience working directly with client stakeholders and managing cross-functional relationships in complex, fast-paced environments
  • Strong understanding of change management methodologies, principles, and best practices
  • Hands-on experience with AI-enabled ways of working and/or implementing generative AI tools, workflows, or adoption initiatives
  • Strong business acumen with the ability to connect transformation initiatives to operational outcomes and business value
  • Experience creating training materials, enablement assets, executive communications, and user adoption resources
  • Collaborative mindset with the ability to work effectively across creative, strategy, production, operations, and technology teams

Nice to have

  • Prosci certification and/or Adobe Workfront certification
  • Experience supporting or enabling enterprise platforms and workflow tools, with familiarity across Adobe Experience Cloud solutions preferred, including Adobe Workfront, Adobe Experience Manager (AEM), and Adobe Firefly

Skills

  • from tech to CPG, financial services to travel & hospitality, government and education to media and publishing.
  • The Code and Theory network is comprised of nearly 2,000 people with 50% engineers and 50% creative talent.

Compensation

  • The base compensation range for this role is $140,000– $175,000 and spans multiple levels.

Company info

  • Born in 2001, Code and Theory is a digital-first creative agency that sits at the center of creativity and technology.
  • We pride ourselves on not only solving consumer and business problems, but also helping to establish new capabilities for our clients.
  • With a global client roster of Fortune 100s and start-ups alike, we crave the hardest problems to solve.
  • We have teams distributed across North America, South America, Europe, and Asia.
  • The Code and Theory global network of agencies is growing and includes Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.
  • Striving never to be pigeonholed, we work across every major category: from tech to CPG, financial services to travel & hospitality, government and education to media and publishing.
  • We value the collaboration with our client partners, including but not limited to Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.
  • We're always on the lookout for smart, driven, and forward-thinking people to join our team.
  • The base compensation range for this role is $140,000- $175,000 and spans multiple levels.
  • We're open to hiring at the level that best matches the right candidate's experience.
  • Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, budget, and location.
  • We're looking for a Change & Enablement Lead to join our Enterprise Transformation team within the Delivery organization.
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