Donor Network West
Clinical Operations Manager
San Ramon, CA
Sponsorship not specified$114k-$148kDetected 2363 days ago
Process ImprovementProcurementResearchCommunicationCollaborationMentoring
About the role
- GENERAL JOB FUNCTION The Clinical Operations Manager is responsible for focusing on increasing organ donation opportunities by providing oversight of daily organ activity.
- Engages stakeholders by participating on abdominal and thoracic transplant program quality meetings.
- Thorough knowledge of OPTN and CMS regulations and standards Donor Network West takes a market-based approach to pay.
Responsibilities
- Collaborates with management team on staff development directives.
- Collaborates with CMO to develop and maintain evidenced based donor clinical management guidelines.
- Serves as the primary point of contact for TXC concerns, leads root cause analysis, proposes improvement plans and implements change to address improvement opportunities.
- Engages stakeholders to develop resources for infectious disease consulting, echo core diagnostic group, DNW case plans and timing reviews, and overall performance improvement.
- Collaborates with Research Program Director on evaluation and implementation of research initiatives, particularly those focused on prospective donor management trials.
- Collaborates with referral management team to ensure appropriate resource commitment and process improvement.
- Performs additional responsibilities and projects as assigned.
- Drives organ operations, quality assurance, and performance improvement initiatives.
Requirements
- Demonstrate the ability to set and meet deadlines.
- A minimum of 3 years' experience in OPO organ operations, actively engaged in donor management/oversight.
- Thorough knowledge of OPTN and CMS regulations and standards
- Advanced knowledge of human anatomy and medical terminology, organ perfusion, strong decision-making capabilities, and excellent communication skills to effectively communicate with Donor Network West employees, Transplant Center and donor hospital staff, and donor family members
- Capable of developing and implementing policies and procedures.
- Develop relationships with various researchers, physicians, and research organizations for the purpose of providing options of research and therapy donation.
- Strong attention to detail and excellent written and verbal communication skills.
- RN, PA, NP, MSN, or BS/BA (years of experience may fulfill educational requirement)
- ACLS, PALS, BCLS and/or CPTC certification.
- A minimum of 3 years' experience in OPO organ operations, actively engaged in donor management/oversight. Thorough knowledge of OPTN and CMS regulations and standards
- Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance. Our job listings' compensation ranges include location-based differentials but may not be reflective of a candidate's final base salary. Location differentials are determined by an employee's home address, associated market data provided by government reporting and processed by Payroll. If selected, Donor Network West's Recruiting & Compensation Team will provide further detail! Salary data provided by third party sites do not accurately reflect our pay structure.
Compensation
- ACLS, PALS, BCLS and/or CPTC certification.
- A minimum of 3 years' experience in OPO organ operations, actively engaged in donor management/oversight. Thorough knowledge of OPTN and CMS regulations and standards
Benefits
- passion, excellence, equity and inclusion, and relationships.
- Collaborates with DNW Medical Director/Chief Medical Officer (CMO) on setting and upholding donor case plans and interacts with physician consults as needed.
- Responsible for identifying trends and performance improvement opportunities in collaboration with Chief Medical Officer and Clinical Educator.
- Participate in and lead donor performance improvement meetings (QAPI, MAB, educational forum, etc).
Company info
- We welcome diverse perspectives and foster an environment of collaboration and service.
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