ICS Admin Pros
System Analyst
Orlando, FL
Sponsorship not specifiedDetected 33 days ago
AzureComplianceInventory ManagementCustomer SupportDNSFirewallHIPAAEHR/EMRResearchLeadershipCommunication
About the role
- Effectively communicate with end-users, providing customer service excellence through expectation management.
- Educate the user community on best methods and processes for users to self-serve basic troubleshooting, reducing future occurrences and downtime.
- Assist with inventory management of the biomedical device fleet across the organization
Responsibilities
- Technical Support & User Engagement
- Provide end-user support, fulfilling requests and troubleshooting hardware/software incidents.
- Address complex technical issues, escalated from Support Services technicians and Service Desk
- Facilitate the evaluation, installation, support, and integration of biomedical devices across the clinical environment.
- Collaborate with team members and cross-functional units to ensure the successful delivery of projects and incident resolution.
- Engage clinical stakeholders, peers, and vendor partners to ensure the functionality and workflows of the biomedical equipment provide value to the organization
- Perform cloud-based infrastructure administrative tasks, including Azure Active Directory, File & Print services, DNS, DHCP, Account Provisioning/Deprovisioning, Access Control
Requirements
- Ability to discriminate shades of color when reading a dipstick.
- Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
- 3+ years of experience in systems analysis or IT support roles.
- Ability to effectively prioritize critical tasks, by applying organizational and multi-tasking skills.
Nice to have
- Industry-related certifications and training are a plus
- Previous experience working within a distributed organization with multiple sites
- Physical & Mental Requirements:
- Required immunizations and vaccinations.
- Ability to lift upwards of 50 pounds.
- Ability to push or pull heavy objects using up to 100 pounds of force.
- Ability to stand or sit for extended periods of time.
- Ability to use fine motor skills to operate equipment and/or machinery.
Skills
- Advanced computer literacy skills.
- Verbal communications, listening and phone skills.
Compensation
- Actively participate in department meetings, quarterlies, and annual evaluations.
Visa & Work Authorization
- Innovacare participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Apply directly at ICS Admin Pros →Create a free account for alerts like thisView ICS Admin Pros immigration profile
This listing is sourced directly from ICS Admin Pros's careers page and normalized into a canonical job model.