Discovery Land Company
Pro Shop Retail Assistant
Coeur d'Alene, ID
Sponsorship not specifiedDetected 12 days ago
ExcelHRISCustomer SupportCommunicationMicrosoft Office
About the role
- If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub.
Responsibilities
- Drive sales through building member relationships and maintaining knowledge of brands in the store and current fashion trends in the region.
- Ensure company packaging standards are upheld and implement special touches like gift-wrap, thank-you notes, etc.
- Monitor and drive sales to meet monthly revenue budgets through promotion and customer service, receipt flow management, floor rotations, retail events, etc.
Requirements
- Ability to work in a team environment.
- Ability to stay calm and focused during the busiest of times.
- Ability to sell and create rapport with customers.
- Additional Requirements
- Positive attitude, professional demeanor, and exceptional communication and interpersonal skills to deliver service to members, guests, and team members.
- Must be able to work flexible work hours/schedule including evenings, weekends, and holidays. Long hours may be required due to business demands.
- Ability to read, write, speak, and understand English
- additional languages preferred.
Nice to have
- Follow established procedures for opening and closing the shop.
- Assist in Member Services, Golf Operations, and Special Events as needed.
- Other duties as assigned.
- One (1) to three (3) years of retail operations and customer service experience preferred.
- At least six (6) months of previous work experience in hospitality or customer service, preferably in a fast paced, luxury service environment.
- Experience with Point of Sales Systems (Jonus or TEI preferred).
- Knowledge of Excel and other Microsoft Office applications.
- Basic knowledge of the golf/boutique/specialty retail industry as it relates to hospitality and private club retail environments.
Benefits
- Monitor best sellers and core stock items regularly and communicate immediate inventory needs to Retail Merchandiser.
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This listing is sourced directly from Discovery Land Company's careers page and normalized into a canonical job model.