Pagaya

Lead, Commercial Strategy & Operations

New York, NY

Sponsorship not specified$150k-$200kDetected 15 days ago

Machine LearningProject ManagementStakeholder ManagementRecruitingCadenceResearchLeadershipCommunicationCollaborationProblem Solving

About the role

This individual will operate as a strategic catalyst, advancing key enterprise initiatives, commercial execution, operating cadence, cross-functional alignment, and organizational effectiveness across the business.
This role is ideal for a professional who combines top-tier strategic problem-solving with exceptional operational execution.
This is a highly visible position with significant exposure to executive leadership, requiring exceptional communication skills, executive presence, analytical rigor, and the ability to navigate ambiguity while delivering measurable business outcomes.

Oversee and optimize commercial operating processes across revenue-generating functions.
Build frameworks and mechanisms to improve organizational effectiveness, execution velocity, and operating discipline.
Partner closely with Sales, Product, Finance, Operations, Risk, and Strategy teams to advance critical initiatives.
Establish scalable processes and reporting structures to support growth and operational maturity.
Serve as a strategic advisor and operational partner on key commercial priorities and enterprise initiatives.
Lead the preparation and follow-through for executive meetings, strategic reviews, board materials, and leadership operating rhythms.
Support enterprise decision-making through structured analysis, business insights, and cross-functional synthesis.
We challenge ourselves for the sake of getting better as individuals, as teams, and as an organization to deliver for our partners.
We respectfully and openly debate to strengthen our ideas and build shared conviction - once we decide, we go all in, together.
We create a world where everyone can win, designing systems that better represent people and generate sustainable value for our employees, partners and investors.

6+ years of experience across strategy, operations, consulting, investment banking, financial services, fintech, or payments.
Experience directly supporting or interfacing with senior executive leaders (e.g., CEO, President, CRO, or equivalent enterprise leaders).
Prior experience in one or more of the following sectors: Consumer banking, Payments, Fintech, Lending, Financial infrastructure, Investment Banking, or Integrated B2B Solutions.
Experience operating effectively in high-growth or highly-matrixed organizations.
Ability to synthesize complex information into actionable, clear recommendations.
High degree of ownership, urgency, discretion, and accountability.
Strong foundational background in management consulting, investment banking, or corporate strategy.
Demonstrated success leading cross-functional strategic initiatives and operational transformation efforts.
Exceptional executive communication and stakeholder management skills.
Highly analytical with strong financial and operational acumen.
Strong project management and organizational leadership capabilities.
Executive presence with the ability to influence and collaborate across all levels of the organization.
Comfortable operating with ambiguity and shifting priorities.
Deep attention to detail paired with long-term strategic thinking.

Support quarterly and annual earnings cycles by coordinating inputs across teams, validating key metrics, and translating performance into clear executive messaging.

Represent the strategic vision to build alignment across business units and functional leadership.

We are seeking a highly strategic and operationally rigorous Lead, Commercial Strategy & Operations, to serve as a trusted advisor and execution partner within the Office of the President.

This listing is sourced directly from Pagaya's careers page and normalized into a canonical job model.