Mindful Support Services

Client Care Coordinator

Seattle, Washington, United States · Full-time

Sponsorship not specifiedDetected 40 days ago

Customer SupportCommunicationProblem SolvingTime Management

About the role

Are you looking to work in a fast-paced, supportive environment?
Have you been trying to find a role that challenges you and gives you applicable skills to use in your career?
You can make a direct and positive impact by helping patients access mental health care and supporting mental health practitioners to run successful and sustainable practices.

It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group.

2+ years of experience in a fast-paced customer support role.
Who We Hire: Customer Service Experience: 2+ years of experience in a fast-paced customer support role.
Background check required.

Communicate clearly and effectively over the phone, email or Microsoft Teams.
Multitasking and Time Management: Handle multiple tasks, setting priorities, and managing time efficiently.
Problem-Solving
Match clients with the appropriate provider based on their needs once trained.
Commitment to Community: Passion for improving access to mental health care in the community.
Standard Schedule: Job Type: Full-time.
Rotating Weekend Coverage: Saturday and Sundays: 8:00am-5:00pm.
Rotation occurs every 1-3 weeks, based on business needs.
Closing Schedule: Job Type: Full-time.
Workweek options include Monday-Friday or Friday-Tuesday.
4/10s Schedule: Job Type: Full-time; schedule consists of four 10-hour workdays.

$22.00 per hour About Mindful Support Services Mindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it.

Navigate challenging conversations with empathy and maintain composure while supporting clients facing minor or severe mental health issues.
Passion for improving access to mental health care in the community.
75% coverage of health, dental, and vision insurance 15 PTO days accrued annually 6 paid holidays per year 401k matching Life Insurance Professional development training and opportunities for advancement We are an
Come join a strong team making an impact in the service world of mental health!
Client Support Specialists perform an essential function in improving our community's access to mental health care.
Shift times may be: 11:00am-7:30pm or 12:00pm-8:10pm Weekend Coverage: Saturday: 8:00am-5:00pm Sunday: 8:00am-5:00pm Rotation occurs every 1-3 weeks, based on business needs.

100% in-office at our Northgate (Seattle) headquarters; hiring multiple candidates for this position as our company grows!
8:00am-6:30pm or 9:30am-8:10pm Weekend shift rotations occur every 1-3 weeks, based on company needs, with hours of 8:00am-5:00pm.
We are committed to cultivating the long-term professional potential of our team.

equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service.

This listing is sourced directly from Mindful Support Services's careers page and normalized into a canonical job model.