iT1
Azure Cloud Engineer II
United States · Mid
Sponsorship not specifiedDetected 62 days ago
PowerShellAzureCloud PlatformsTerraformCybersecurityMicrosoft SentinelMicrosoft DefenderSOC OperationsCustomer SupportNetwork EngineeringCommunication
About the role
- You will be exposed to many of the top technology offerings in the market and can work with some of the most talented people in the country.
- Contribute to automation and standardization efforts through scripting, templates, repeatable procedures, and operational runbooks to improve consistency and efficiency.
- Assist with cloud deployments, environment optimization, and lifecycle management activities using approved architectural standards and operational best practices.
Responsibilities
- The Azure Cloud Engineer II is responsible for delivering proactive, secure, and standardized operational support for customer environments within iT1's 24x7x365 Managed Services Division.
- Provide advanced technical support for escalated incidents, service requests, and problems while driving timely resolution, root cause analysis, and permanent corrective actions.
- Administer and support Azure resources including virtual machines, Azure Virtual Desktop, storage, backup, site recovery, networking, identity, and related platform services.
- Support Microsoft 365 and security-related services including Microsoft Entra ID, Conditional Access, multifactor authentication, role-based access control, endpoint management, and related administrative controls.
- Implement and maintain monitoring, alerting, patching, backup, recovery, and maintenance processes to improve service reliability, operational maturity, and cyber resilience.
- Partner with internal security, service desk, and engineering teams to support vulnerability remediation, security controls, compliance-aligned practices, and change execution.
- Maintain accurate technical documentation for customer environments, procedures, standards, and support models to ensure service consistency and knowledge transfer.
Requirements
- Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or a related field required
- 5+ years of experience administering and supporting Microsoft Azure in production environments, preferably within a managed services or multi-customer support model.
- Demonstrated experience with Azure infrastructure, networking, compute, storage, backup, disaster recovery, and identity services.
- Working knowledge of Microsoft 365 administration and security capabilities, including Microsoft Entra ID, Conditional Access, multifactor authentication, and role-based access control.
- Experience with monitoring and operational tooling such as Azure Monitor, Log Analytics, alerting platforms, and service management systems.
- Knowledge of IT service management practices, including incident, problem, change, and request management.
- Ability to document environments, processes, standards, and technical procedures with a high degree of accuracy and consistency.
- Ability to assess existing environments, identify risks or improvement opportunities, and make sound recommendations related to availability, security, performance, and cost optimization.
Nice to have
- Experience supporting endpoint, security, and cloud operations technologies such as Intune, Microsoft Defender, Defender for Cloud, or Microsoft Sentinel is preferred.
- Experience with scripting or automation using PowerShell, Azure CLI, or similar tools
- familiarity with infrastructure as code concepts such as Bicep, ARM, or Terraform is a plus.
Benefits
- Proactively monitor the health, availability, capacity, and performance of cloud infrastructure and services, identifying and resolving issues before they create business impact.
This listing is sourced directly from iT1's careers page and normalized into a canonical job model.