Concentrix

Concentrix

Senior Site Reliability Engineer

USA Atlanta, GA · Senior · Full-time

Sponsorship not specified$115k-$140kDetected 2 days ago
PythonDistributed SystemsGitAWSAzureCloud PlatformsDockerKubernetesTerraformHelmCI/CDLinuxPrometheusGrafanaDatadogDevOpsSite Reliability EngineeringPlatform EngineeringIncident ResponseResearchLeadershipCollaborationProblem Solving

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odds of building a lasting career here

50Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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About the role

  • This role is responsible for improving system reliability, observability, performance, and operational excellence through Infrastructure as Code, Kubernetes, CI/CD automation, monitoring, and incident management.
  • The global technology and services leader that powers the world's best brands, today and into the future.
  • We're solution-focused, tech-powered, intelligence-fueled.

Responsibilities

  • Design, implement, and support highly available, scalable, and resilient cloud-native platforms and services.
  • Define, monitor, and maintain Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to ensure platform reliability.
  • Lead incident response, Root Cause Analysis (RCA), and implementation of preventive measures.
  • Participate in on-call support and production operations for mission-critical applications and services.
  • Build and manage enterprise observability solutions leveraging tools such as Splunk, Grafana, Prometheus, Datadog, New Relic, and Open Telemetry.
  • Develop dashboards, alerts, monitoring strategies, and reporting frameworks that provide actionable operational insights.
  • Develop and enhance shared platform services and infrastructure utilized by multiple engineering teams.
  • Create self-service capabilities and automation tools that improve developer productivity and reduce operational overhead.

Requirements

  • The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.
  • 5+ years of experience in Site Reliability Engineering (SRE), DevOps, Platform Engineering, Cloud Operations, or a related field.
  • Strong experience with Linux administration, Kubernetes, Docker, and cloud platforms such as AWS and/or Azure.
  • Hands-on experience with Infrastructure as Code (Terraform, CloudFormation, Helm) and CI/CD pipeline automation.
  • Proficiency in scripting and automation using Python and Bash.
  • Experience supporting distributed systems, APIs, microservices, and customer-facing applications in production environments.
  • Strong knowledge of monitoring and observability tools such as Splunk, Grafana, Prometheus, Open Telemetry, and New Relic.
  • Experience with incident management, root cause analysis (RCA), performance tuning, disaster recovery, and reliability engineering.
  • Understanding of Git, DevOps best practices, automation, and cloud-native technologies.
  • Strong problem-solving, troubleshooting, and collaboration skills.
  • Bachelor's degree in computer science, Engineering, Information Technology, or a related field, or equivalent practical experience.

Compensation

  • The base salary for this position is $115,000 - $140,000, plus incentives that align with individual and company performance.

Benefits

  • available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
  • Establish best practices for logging, distributed tracing, application monitoring, and system health management.

Company info

  • Join us and be part of this journey towards greater opportunities and brighter futures.
  • We are currently seeking to fill this role with an individual who can start as soon as possible.
  • Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants.
  • And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.

Equal opportunity

  • Concentrix is an equal opportunity and affirmative action (EEO-AA) employer.
  • We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
  • For more information regarding your EEO rights as an applicant, please visit the following websites:
  • Accommodation:

Visa & Work Authorization

  • In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position.
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This listing is sourced directly from Concentrix's careers page and normalized into a canonical job model.