Skyward IT Solutions

Skyward IT Solutions

Site Reliability Engineer

Rockville, MD · Internship

No sponsorship$112k-$150kDetected 35 days ago
Distributed SystemsGitAWSDockerTerraformAnsibleCI/CDJenkinsSite Reliability EngineeringNLPLLMsCybersecurityCommunicationProblem Solving

About the role

  • That is, a love for people, for improvement, for human advancement through information technology.
  • Integrity: We're conscientious, intentional, and empathetic.
  • Please don't ask us to play another part, we're poor actors.

Responsibilities

  • Automate the toil. Write infrastructure-as-code (Terraform, Ansible) and support CI/CD pipelines (Jenkins) and containerized workloads (Docker) for repeatable, reliable deployments.
  • Define and track the numbers that matter. Set and monitor SLIs and SLOs, and produce performance, load/stress, and bottleneck reports that drive smarter decisions.
  • Optimize for performance, security, and cost. Use tools like AWS Trusted Advisor to find and act on improvement opportunities.
  • Support security and compliance modernization.
  • Partner with the Security & Compliance SME to review vulnerability and security scans, feed continuous monitoring, and help advance the move toward a Continuous ATO (cATO) within a FISMA Moderate boundary (RMF, ARS, IS2P2).
  • Strengthen resilience. Help design and maintain disaster recovery and COOP continuity so the systems hold up against outages, incidents, and the unexpected.
  • Own incidents end to end. Drive response, run blameless post-mortems, and implement the preventative fixes that keep the same thing from happening twice.

Requirements

  • Do you have a real feel for how distributed systems behave, and a knack for tracking down the network, infrastructure, or pipeline issue everyone else gave up on?
  • A bachelor's degree in computer science, engineering, or a related field (or equivalent hands-on experience).
  • 3-5 years of experience in site reliability, systems, or cloud engineering, with meaningful time spent in AWS environments.
  • Solid working knowledge of core AWS services, architecture, and best practices.
  • Hands-on experience with infrastructure-as-code tools (Terraform, Ansible, or CloudFormation).
  • Comfort scripting and automating in Python.
  • Familiarity with monitoring and observability tooling (CloudWatch, New Relic, Splunk, or comparable).
  • Clear communication skills, with the ability to make complex technical concepts understandable.

Compensation

  • $5,000 per year for professional development
  • $600 per year for technical supplies and equipment

Benefits

  • Medical, dental, vision insurance (fully paid for employees)
  • 15 days of paid leave
  • 7 days of sick leave
  • 2 days bereavement leave
  • 401K with 4% employer contribution (and no vesting period)
  • Up to 4 weeks of paid paternity and maternity leave
  • $2,000 referral bonus
  • Life and disability insurance
  • Legal Shield and ID Shield Voluntary Benefits

Company info

  • We are Skyward.
  • We are a people-centered business with a desire to serve others.
  • We are diverse and unified; creative and collaborative; a collection of complementary, not competing talents.
  • And though on the surface we remain relaxed, beneath, a torrent of energy links us to our civic tech mission.
  • We stand by our values, and we won't compromise on any of them.
  • For us, life isn't what happens outside of work.
  • Work happens inside of life and our culture erases the line often dividing the two.
  • At Skyward, we're focused on hiring individuals with the right skills and passion to grow, not just checking off every box.
  • What we offer you:

Visa & Work Authorization

  • Applicants must have the ability to obtain and maintain a Public Trust security clearance due to the nature of our work as a government contractor

This listing is sourced directly from Skyward IT Solutions's careers page and normalized into a canonical job model.