Horace Mann
Field Appraiser
Los Angeles, Ca
Sponsorship not specified$67k-$92kDetected 12 days ago
NegotiationCustomer SupportCommunicationTime Management
About the role
- This is a remote, field-based position that includes a company-provided vehicle.
- Territory includes: - North to Victorville - South to Temecula - West to Los Angeles - East to Palm Springs Daily driving and occasional extensive travel throughout the territory are essential functions of this position.
- Salary is commensurate to experience, location, etc.
Responsibilities
- Deliver an exceptional customer experience by adhering to company claim handling guidelines, response standards, and state compliance requirements.
- Build and maintain strong relationships with insureds, claimants, agents, repair facilities, and company personnel.
- We help educators identify their financial goals and develop plans to achieve them.
Requirements
- Ability to obtain and maintain required state adjuster licenses.
- 5+ years of experience in auto body repair, collision estimating, body shop operations, or field appraising.
- Experience with CCC estimating software.
- Ability to kneel, stoop, bend, crawl, and climb while performing vehicle inspections.
- Ability to lift and carry up to 30 pounds.
- Ability to safely use tools such as pry bars and floor jacks during inspections.
Nice to have
- North to Victorville
- South to Temecula
- West to Los Angeles
- East to Palm Springs
- Inspect and evaluate damage to insured and third-party claimant vehicles in a timely manner.
- Determine whether vehicles are repairable or meet state requirements for total loss designation.
- Issue estimates, claim payments, and correspondence accurately and efficiently.
- Utilize estimating software and vehicle inspections to prepare accurate repair estimates.
Compensation
- $66,500.00 - $92,000.00/annually + bonus.
- Salary is commensurate to experience, location, etc.
Benefits
- Our tailored offerings include special rates and benefits for educators.
Company info
- Establish and maintain proactive communication with customers throughout the repair process, providing timely updates and creating a frictionless claims experience.
- Provide technical expertise and professional guidance to customers, repair facilities, agents, and internal business partners.
Equal opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
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