Tennr
AI Operations Lead
New York City Office · Exec
Sponsorship not specifiedDetected 36 days ago
Agentic AIComplianceProduct ManagementSalesforceNegotiationHIPAA
About the role
- Every team at Tennr uses AI and most of it is happening bottoms-up.
- Part PM, part platform builder, part change agent.
- You'll sit at the intersection of product management, technical execution, and business operations.
Responsibilities
- Own the internal AI roadmap. Run quarterly planning, set priorities, and publish them across the org.
- Build and deploy internal AI products: skills, plugins, agents, custom workflows, and integrations against Tennr's own tools (Salesforce, Notion, Slack, Rippling, Linear).
- Own the AI tool stack and budget. Handle vendor selection, pilots, contract negotiation, and consolidation of duplicative spend.
- Partner with Engineering on builds that cross internal and customer-product lines, and with Finance on ROI methodology.
- Own the internal AI roadmap.
- You'll run discovery across every function, ship internal products that move real metrics, and build the enablement and governance scaffolding that makes AI a first-class operating capability inside Tennr.
Requirements
- 3+ years of experience, though we care more about what you've built than how long you've been doing it.
- You can stand up a working product, workflow, or tool without waiting on Engineering.
- Experience running change management: rolling out a tool, process, or platform across a large org with measurable adoption on the other end.
- You can write a one-pager the executive team will read and actually use.
- Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies.
- Background in product management, business operations, internal tools, or an early-stage AI company. 3+ years of experience, though we care more about what you've built than how long you've been doing it.
- Strong technical fluency. You can stand up a working product, workflow, or tool without waiting on Engineering.
- You've shipped AI products or AI-powered operating processes at scale inside a high-growth company.
- Generalist comfort across commercial, operational, and technical contexts. You're equally credible with the CFO and the IC engineer.
- Deep curiosity about how a business actually works. You want to understand how every team operates, where the friction is, and what's worth fixing.
- Strong written communication. You can write a one-pager the executive team will read and actually use.
- Bonus: healthcare or regulated-industry experience, prior platform PM role, or hands-on agentic AI build experience (LangChain, Anthropic SDK, OpenAI Assistants, Cursor, Glean, etc.).
- Why Tennr?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won't just talk about things, you'll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure.
Nice to have
- Plus a pantry full of snacks.
Skills
- learn the inner workings of scaling systems, tools, and infrastructure.
Benefits
- 100% paid employee health benefit options
- Competitive parental leave
- healthcare or regulated-industry experience, prior platform PM role, or hands-on agentic AI build experience (LangChain, Anthropic SDK, OpenAI Assistants, Cursor, Glean, etc.).
This listing is sourced directly from Tennr's careers page and normalized into a canonical job model.