Mgic

Senior Customer Trainer

Milwaukee, WI · Senior

Sponsorship not specified$88k-$150kDetected 8 hours ago

CommunicationUnderwriting

About the role

As pioneers of private mortgage insurance, we help people achieve homeownership sooner - making affordable low-down-payment mortgages a reality.
We're an organization with a national footprint that's large enough to never lack for a new challenge, but small enough for an opportunity to make an impact and influence decisions.

Determines appropriate training methodologies, designs program structures, produces instructional materials, and coordinates any other training aspects of the program.

A recruiting agency must have a valid, written and fully executed agency agreement to assist with a requisition.

5+ years of experience in mortgage insurance, mortgage lending, underwriting, or related financial services environments.
Current underwriting, investor, government business environment knowledge.
Strong facilitation and presentation skills.
Demonstrated ability to engage and present effectively to audiences ranging from front-line operations staff to senior and executive leadership.
Strong written communication and content development skills.
Must be able to prepare written training materials using a style and format appropriate for the intended audience and that accomplish intended results.
Must be able to manage multiple projects independently and consult with subject matter experts to verify technical information.

Every position is critical to our company's success - from the analytical to the technical; from the innovative to the operational.

$87,990.00 - $149,590.00
This range aligns with current market data and reflects our commitment to competitive and equitable compensation.
Salary offers are based on factors such as experience, skills, education, and training.
It is not typical to initiate pay at the top of the range to account for internal equity and allow for future and continued salary growth
Competitive Salary & pay-for-performance bonus

Competitive Salary & pay-for-performance bonus
Financial Benefits (401k with company match, profit sharing, HSA, wellness program)
Paid-time off and paid company holidays
Translates industry changes, underwriting trends, and investor requirements into practical learning experiences for customers.
Enjoy these benefits from day one:
On-site Fitness Center and classes (corporate office)

With a focus on MGIC's customers, coordinates and conducts training for products, services, and industry knowledge to enhance insurance sales. Works with managers in Market Engagement and Sales to plan, organize, and conduct training programs.
Consults with customers to identify skill gaps, operational challenges and emerging training needs among their teams.
In conjunction with Account Managers, establishes programs that are valuable to MGIC and its relationship with the customers.
Serves as an experienced and knowledgeable resource for MGIC customers regarding their instructional needs.

This listing is sourced directly from Mgic's careers page and normalized into a canonical job model.