Miele

Assistant Store Manager

Cambridge Experience Centre · Full-time

Sponsorship not specifiedDetected 21 days ago

SalesCustomer SupportLeadershipCommunicationCollaborationProblem SolvingMentoringAdaptability

About the role

As an Assistant Store Manager, you will play a key role in delivering a premium customer experience while supporting the day-to-day operation of our Miele Experience Centre in Cambridge.
At Miele, we strive to make our workplace and culture as future proof as our world-renowned products.
Join a business that has continued to evolve since 1899 and help us live our philosophy of being "Immer Besser" - forever better.

You will work closely with the Store Manager to drive sales performance, develop team capability and ensure every customer receives a best-in-class brand experience.
In close collaboration with the Store Manager, support the delivery of sales, customer experience and operational objectives across the Experience Centre
Through effective communication and problem solving, manage customer enquiries and resolve issues promptly while maintaining high levels of customer satisfaction
Ongoing training and development opportunities to support your career progression

Proven experience in a retail management or supervisory role, with a strong track record of delivering sales results and customer service excellence

Competitive salary of up to £32,500 a nd performance-related bonus opportunit y of up to 2 months

Competitive salary of up to £32,500 a nd performance-related bonus opportunit y of up to 2 months
Access to health and wellbeing benefits, including health cash plans and eye care support
Additional benefits including recognition schemes, financial wellbeing support and employee assistance programmes
In support of daily store operations, assist with rota planning, administration, stock management and compliance activities to ensure the smooth running of the Experience Centre

This is an exciting opportunity for an experienced retail professional who enjoys leading by example, developing people and creating an environment where customers can experience the quality and innovation of Miele products first - hand.
In partnership with customers and colleagues, deliver a premium brand experience and build long-term relationships that encourage loyalty and repeat business

This listing is sourced directly from Miele's careers page and normalized into a canonical job model.