Sensor Tower

Strategic Consultant

New York City, NY, US · Senior

Sponsorship not specified$110k-$125kDetected 42 days ago

Account ManagementCustomer SuccessCustomer SupportLeadershipCommunicationProblem SolvingTime Management

About the role

Sensor Tower's insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods, finance, and investment.
Sensor Tower is looking for a Strategic Consultant to join our account management team.
To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob.

Lead executive-level engagements to align product usage with customer business goals, industry trends, and transformation initiatives.
Develop and deliver Strategic Success Plans that drive adoption, maturity, and measurable impact.
Collaborate with Account Directors to guide strategic account planning and ensure long-term customer satisfaction and retention.
Identify at-risk scenarios early and drive proactive risk mitigation and renewal strategies.
Demonstrated ability to effectively manage day-to-day client relationships both in-person and virtually, with particular expertise in navigating and optimizing engagement within digital environments; willing and able to travel 15-20% as needed.
Strong analytical thinking with the ability to deliver strategic insights that bring value to clients.
It's common for scammers to create positions that look legitimate on other sites.

Extensive customer service management background with a proven track record of leading brand relationships, ensuring exceptional client experiences, strengthening brand loyalty, and driving long-term partnership growth.
A proactive and self-starting attitude with the ability to thrive in a collaborative, fast-paced team environment focused on retention and growth.
Excellent time management skills with the ability to prioritize tasks and meet deadlines.
Bachelor's degree (BA or BS) required.

Sensor Tower does not accept third party resumes.
Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location.
Sensor Tower is not responsible for any fees related to unsolicited resumes.
Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
Final hiring decisions are ultimately made by humans.

At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application.
Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com.
All Sensor Tower interviews will be conducted via phone or Zoom.
At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text.
Should an issue arise that you feel we should be aware of, please contact us.
Please provide your resume when applying.

This listing is sourced directly from Sensor Tower's careers page and normalized into a canonical job model.