Arcadia

Director, Training and Enablement

Remote (USA) · Director

Sponsorship not specified$150k-$200kDetected 39 days ago

AlgorithmsProduct StrategyForecastingOnboardingCustomer SuccessHIPAAEHR/EMRPatient CareLeadershipCommunication

About the role

Arcadia is dedicated to happier, healthier days for all.
We believe that there is a better healthcare world - one powered by data.
Training and Enablement (Medical Economics expert), you will leverage your extensive, operational, experience in medical economics to tangibly shape some of our newest customer programs.

Value-based care fluency: working knowledge of VBC models, CMS quality programs, MSSP/ACO structures, and the clinical and financial workflows that drive customer use cases at Arcadia
Operational discipline: a track record of building and running programs with rigor - governance, KPIs, process documentation, and continuous improvement
Player-coach leadership: comfortable setting strategy and personally executing while building and developing a small team
We are passionate about helping our customers drive meaningful outcomes.
Develop a deep understanding of the Arcadia platform, product roadmap, and existing training assets and gaps
Begin embedding into the product release cycle to deliver training readiness

familiarity with Limited Availability-to-General Availability readiness processes, end-user Verification & Validation testing, and coordinating training delivery alongside product launches

About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health.
Complete an audit of current customer onboarding and training programs, identify product training gaps, inventory educational delivery modes and deliver a prioritized enablement roadmap
Define KPI's for the Learning and Enablement area
Launch a new customer onboarding curriculum, with role-based learning paths for key user personas including the customer executive, quality lead, coding and documentation lead, care manager, and clinician user
Drive measured improvement in asynchronous content quality, Learning Management System (LMS) engagement, and training completion rates
Establish the Learning and Management function as a trusted partner to Customer Success on training-related barriers to adoption and customer health

This listing is sourced directly from Arcadia's careers page and normalized into a canonical job model.