Litmus IO

Senior Technical Writer

Toronto, Canada · Senior

Sponsorship not specifiedDetected 6 days ago

Distributed SystemsGitOpenAPIMachine LearningData ScienceLLMsWriting

About the role

AI doesn't work without real-world, contextualized data - Litmus makes that data usable.
As AI adoption accelerates, most industrial environments still can't access or use their operational data.
We're a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge.

Own end-to-end documentation for Litmus's AI/ML capabilities - edge inferencing, anomaly detection, predictive maintenance, model configuration, and limitations - across Litmus Edge and Litmus Edge Manager.
Design and run AI-assisted documentation workflows: LLM-assisted drafting, automated accuracy/consistency checks, and docs-as-code pipelines.
Partner directly with product managers and ML/data engineers to document model behavior, APIs, and configuration before and at release.
Maintain information architecture across the help center, in-product help, API reference, and release notes.
Validate documentation against actual product behavior through hands-on testing, not just spec review.
We're building a team that holds a high bar and pushes each other to improve.
You'll work alongside experienced operators, engineers, and leaders who have done this before and are building again at scale.
We value empathy just as much as execution, whether that's in how we build, how we communicate, or how we support each other.

Comfort working docs-as-code: Markdown, Git, static site generators.
Strong ability to interview engineers and PMs and turn technical/AI concepts into clear content independently.
A portfolio demonstrating both technical depth and clarity of writing.
Experience building internal AI tooling or copilots for a documentation team.

Experience with structured authoring (DITA) or API documentation tooling (Swagger/OpenAPI).
Working literacy in ML/data science concepts (model training, inference, drift).
Background in industrial IoT, manufacturing, or OT/IT convergence.
Set authoring standards and prompt guidelines for how the writing team uses AI tools, and mentor other writers on adoption.
5+ years of technical writing experience, ideally in B2B, industrial, or IoT software.
Demonstrated experience documenting AI/ML or data-driven product features.
Hands-on production experience using AI writing tools (e.g., Claude, ChatGPT, Copilot) to draft, edit, or QA documentation - not just occasional use.

This listing is sourced directly from Litmus IO's careers page and normalized into a canonical job model.