MM
Director, Internal Sales
Springfield, MA · Director
Sponsorship not specified$116k-$152kDetected 6 days ago
SalesforceSalesPipeline ManagementProcess ImprovementPerformance ManagementLeadershipCommunicationCollaborationProblem SolvingMentoringUnderwriting
About the role
- The role emphasizes coaching internal sales associates, aligning activity to MMFA distribution priorities, strengthening partnership with external sales and agency leadership, and embedding disciplined sales management, analytics, and enablement practices.
Responsibilities
- Team Leadership & Development - Lead, coach, and develop Internal Wholesalers to drive sales effectiveness and high ‑ quality advisor engagement
- Coaching Culture - Build a culture focused on consultative selling, opportunity identification, and strong territory execution
- Performance Management - Drive accountability, recognition, and results aligned to sales goals and behaviors
- Territory Alignment - Partner with External Wholesalers, agency leadership, and brokerage partners to execute coordinated territory strategies
- Advisor Focus - Enable teams to identify high ‑ value opportunities and act as trusted partners to External Wholesalers
- Data & Planning - Partner with Sales Strategy & Planning to identify gaps and unlock growth opportunities
- Talent Strategy - Own hiring, onboarding, development, and succession planning for the internal sales team
Requirements
- In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services.
Compensation
- At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees.
- Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.
- A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits.
- $115,900-$152,100
Benefits
- Sales Campaigns - Design and execute internal campaigns supporting product priorities and balanced growth across Life, Annuity, and Disability
- Learning & Development - Partner with Learning, HR, and Sales Enablement to deliver ongoing capability building
Company info
- National Sales is a team of experts (Advanced Sales, Wholesalers, Internal Wholesalers, Strategy/Planning) that MMFA Advisors and Brokers go to when needing exceptional financial solutions for their clients.
- We collaborate closely with MMFA firms/agencies, agency specialists, and home office partners to deliver exceptional expertise, specialized guidance, and tailored solutions to MMFA advisors and brokers.
- Our partnership empowers advisors and brokers to strengthen client relationships, plan confidently for their clients' financial futures, and grow balanced practices.
- T h e Impact
- The Director, Internal Sales will lead an Internal Wholesaling team to deliver proactive, high ‑ quality sales support and drive growth across MMFA.
- This role translates national sales strategy into clear execution, builds a strong coaching culture, and partners across the organization to maximize advisor engagement, pipeline development, and overall territory performance.
- Strategy Execution - Translate national sales strategy into clear priorities, KPIs, and activity expectations
- Metrics & Insights - Establish and monitor performance metrics (productivity, pipeline, conversion, advisor experience)
- Tools & Discipline - Ensure effective use of Salesforce and sales tools for pipeline management and performance visibility
- Cross-Functional Collaboration - Work with Product, Marketing, Underwriting, New Business, and Service teams to support a seamless advisor experience
- Risk & Compliance - Partner with Compliance and Legal to ensure adherence to regulatory requirements
- Culture & Engagement - Foster a culture of inclusion, collaboration, accountability, and continuous improvement
- T h e Minimum Qualifications
- 5+ years of experience in wholesaling, internal sales, or sales leadership within financial services
- FINRA licenses Series 6 or Series 7 required at time of application
- Life & Health license (state of residence) required at time of application or must obtain within 60 days of hire
- FINRA licenses Series 26 or 24 at time of application or must obtain within 6 months of hire
- Travel as needed (estimated 10% - 20%)
- High School Diploma
- The Ideal Qualifications
- Bachelor's degree
Equal opportunity
- If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.
This listing is sourced directly from MM's careers page and normalized into a canonical job model.