Nordson
Director, Sales & Clinical Applications - Nordson Medical Surgical Solutions
USA - Texas - Allen · Director
Sponsorship not specifiedDetected 14 days ago
CRMSalesAccount ManagementBusiness DevelopmentCustomer SuccessCustomer SupportMedical DevicesLeadershipCommunicationProblem SolvingMicrosoft Office
About the role
- The Sales & Clinical Applications Director is responsible for leading the commercial organization for Nordson Medical Surgical Solutions.
- The Sales & Clinical Applications Director coordinates with the growth and strategy and operations teams to ensure the overall initiatives for the business operate together efficiently.
- Essential Job Duties and Responsibilities
Responsibilities
- Utilizes the Nordson Business System, NBS Next, to develop commercial strategies and processes to meet business growth and deliver on overall division objectives.
- Implements effective systems and metrics to manage sales performance and properly incentivize sales representatives to deliver on business unit revenue goals.
- Manages marketing communication team to plan and develop advertising, promotion, and publicity activities including web, trade show, and print channels. Coordinates work of team in administering programs.
- Leads the development and execution of account plans for strategic accounts in line with business targets.
- Manages contracts and supply agreements for key accounts.
- Develops sales targets and expense budgets for the regional and strategic account management teams.
- Manages the clinical team and ensures timeliness, accuracy, efficiency, and customer intimacy and excellence expectations are met or exceeded.
- Works collaboratively with other business functions to develop forecasts for customers and products on a periodic basis.
- Manages the organization to achieve or exceed sales targets while operating within expense budgets.
- Coaches for development and manages performance and behavior concerns in a timely manner.
Requirements
- establishes and monitors customer service metrics and implements improvements when required.
- Manages the sales operations team, ensuring best in class service levels; establishes and monitors customer service metrics and implements improvements when required.
- Experience with direct hospital sales, Cardiac Surgery is a major plus.
Skills
- Proficiency in critical technologies (MS Office, CRM technologies, etc.).
- Ability to prioritize, organize and facilitate effective calls and meetings.
- Ability to analyze reports and to make fact-based decisions.
- Ability to adapt in a fast-paced organization.
- Ability and desire for fast paced continuous learning.
- Experience with managing/reading customer metrics/scorecards.
- Highly developed verbal, written, and interpersonal skills.
- Experience with CRM technology.
- Highly developed organizational detail skills.
- Extensive knowledge medical device industry and markets.
- Highly developed problem-solving skills.
- Results oriented with strong perseverance and accountability.
Compensation
- We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more.
Benefits
- Plans and develops commercial strategy for sales of Nordson Medical Surgical Solutions products inclusive of determining correct selling channels, sales force organization, and account/region assignments.
- Delivers a talent strategy that builds winning teams through a focus on empathy, integrity, inclusion, learning, and collaboration.
- Manages opportunity pipeline to ensure health required to achieve long term business growth objectives; sets targets for pipeline based on probabilities and win ratios.
- Reports out regularly on pipeline health and implements corrective actions as necessary.
- Bachelor's degree in Engineering, or higher-level medical degree. MBA a plus.
- 10 years progressive direct sales/account leadership experience in the medical device industry managing a sales budget more than $100 million including past supervisory experience.
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This listing is sourced directly from Nordson's careers page and normalized into a canonical job model.