Axion

Axion

Strategic Account Director

New York, NY · Director

Sponsorship not specifiedDetected 71 days ago
A/B TestingAccount ManagementSupply ChainCustomer SuccessLeadershipCommunicationCollaborationProblem Solving

About the role

  • You are the senior relationship and commercial owner on your accounts, responsible for growth, retention, and making sure Axion Ray's value is impossible to ignore.

Responsibilities

  • Own senior customer relationships and account strategy end to end.
  • Drive commercial outcomes including renewals, expansion, and revenue targets.
  • Orchestrate cross-functional alignment across the account and manage junior resources.
  • We support that balance - intensity with respect for recharge.
  • Ready to drive the future of manufacturing with AI?
  • Apply today to join our team and help us build the category-defining platform for quality intelligence.

Requirements

  • 4-8+ years of experience in strategic account management, enterprise consulting, or customer success leadership.

Nice to have

  • Track record of managing senior executive relationships at complex organizations.
  • Experience leading pilot-to-production conversions in enterprise or industrial environments.
  • Ability to orchestrate cross-functional teams toward shared commercial and delivery objectives.
  • Manufacturing, supply chain, or industrial AI experience is a plus.

Compensation

  • Competitive compensation, equity, and benefits

Benefits

  • Generous time off
  • Competitive compensation, equity, and benefits
  • Lunch stipend….
  • Leave ego at the door.

Company info

  • Founded in 2021, Axion is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify, thoroughly investigate, and effectively resolve quality issues while simultaneously elevating customer experiences and outcomes.
  • As trailblazers in end-to-end quality intelligence, we're setting new industry standards. Our innovative approach enables industrial, aerospace, consumer, and medtech manufacturers to harness the power of quality and post-market data, driving down costs and boosting business performance.
  • Our vision extends beyond mere problem-solving
  • we're committed to reshaping the future of manufacturing. By seamlessly integrating advanced AI technology with deep industry expertise, Axion is paving the way for smarter, safer, and more efficient production processes across diverse sectors.
  • Backed by leading investors, including Bessemer Venture Partners, Amplo, Boeing, and RTX Ventures, Axion is poised to lead the quality revolution in manufacturing.
  • Founded in 2021, Axion is at the forefront of transforming product quality and customer satisfaction in manufacturing.
  • Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify, thoroughly investigate, and effectively resolve quality issues while simultaneously elevating customer experiences and outcomes.
  • As trailblazers in end-to-end quality intelligence, we're setting new industry standards.
  • Our innovative approach enables industrial, aerospace, consumer, and medtech manufacturers to harness the power of quality and post-market data, driving down costs and boosting business performance.
  • Our vision extends beyond mere problem-solving; we're committed to reshaping the future of manufacturing.
  • By seamlessly integrating advanced AI technology with deep industry expertise, Axion is paving the way for smarter, safer, and more efficient production processes across diverse sectors.
  • Lead pilot-to-production conversion, ensuring customers move from experimentation to operational scale.
  • Collaborate deeply. Feedback is part of how we build - everyone has a voice, and ideas win on merit.

Equal opportunity

  • Axion is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace.

This listing is sourced directly from Axion's careers page and normalized into a canonical job model.