Kantar
Director, Client Service
New York, World Trade Center, USA · Director
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About the role
- We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in.
- To start a career that is out of the ordinary, please apply...
- You'll serve as a trusted advisor to senior client stakeholders, translating business questions into rigorous research approaches, and turning complex datasets into clear, story-driven recommendations that shape media strategy.
Responsibilities
- Lead end-to-end research design and delivery for complex media effectiveness studies, including methodology selection, survey design, and analytical approach
- Synthesize complex data into clear, compelling narratives that explain performance drivers and deliver actionable recommendations
- Mentor and develop team members, strengthening research, analytical, and storytelling capabilities across levels
- Partner cross-functionally (e.g., product, data science, operations) to deliver integrated, high-quality solutions
- Support account growth by identifying new research opportunities and contributing to proposals and client development
- 8-12+ years of hands on experience in market research/insights, with demonstrated ownership of research design, analysis, and client-facing delivery (agency/supplier-side preferred)
- Strong expertise in quantitative research methods, including survey design, questionnaire development, and analytical interpretation
- Track record of mentoring and developing teams, elevating research rigor and consultative capabilities
- Highly organized with strong prioritization skills; able to manage multiple workstreams while maintaining quality
Requirements
- Bachelor's degree in a relevant field (e.g., marketing, business, social sciences, analytics)
Compensation
- The salary range for this role is $102,200- $124,933 Annual.
Benefits
- Serve as a trusted advisor to senior client stakeholders, guiding measurement strategy and campaign learning agendas
- Medical plans with comprehensive, affordable coverage for a range of health services
- Health Savings Account/FSA
- Dental, Vision and benefits to cover unique healthcare needs
- Wellness Program
- Tuition Reimbursement, Commuter benefits
Company info
- While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together.
This listing is sourced directly from Kantar's careers page and normalized into a canonical job model.