Boyd
Customer Service Representative
WI Madison-Commercial Ave - 162004 · Full-time
Sponsorship not specified$18k-$22kDetected 1 day ago
Customer SupportCommunication
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
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About the role
- At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services.
- Ready to grow with a team that's built for your success?
Responsibilities
- Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Requirements
- 1 year experience in a similar role such as administration assistant.
- Required Skills/Abilities Ability to function well in a fast past environment, demonstrating multitasking ability while under pressure.
- Strong attention to detail with a high degree of accuracy.
- Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Compensation
- Details: $18-$22+ per hour based on experience At The Boyd Group, we put our team members first.
- You'll receive a great salary and benefits, and experience the support and opportunity you deserve.
Company info
- Gerber Collision & Glass Great Teams Don't Happen by Accident Built with Intent.
- Driven by YOU.
- As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.
- Apply today.
- Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics.
- We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional.
- Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.
- Job Description: ***This posting is part of our ongoing effort to identify qualified candidates for future opportunities.
- Applications are accepted on an ongoing basis*** The CSR is responsible for providing an exceptional customer experience.
- They manage working relationships with customers and insurances companies while providing all components of administrative support for the Repair Facility Team.
- Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan.
- Schedule appointments for vehicle repair using Daily Demand Capacity Planner, CCC One schedule and proper scripting. (CCC One is our repair management system) Ensure timely retrieval of insurance assignments and obtain necessary repair authorization documentation in order to dissemble vehicles for repairs.
This listing is sourced directly from Boyd's careers page and normalized into a canonical job model.