EverCommerce

EverHealth - RCM Service Manager (Remote, US)

Remote- US

Work authorization required$50k-$60kDetected 12 days ago

ComplianceProject ManagementSalesforceAccount ManagementExcelRecruitingAR/VRHIPAAEHR/EMRLeadershipCommunicationProblem SolvingAccounts Payable

About the role

This role serves as the primary relationship owner for assigned clients and is accountable for overall client health, operational performance, revenue cycle outcomes, and service satisfaction.

Build trusted relationships through proactive communication, responsiveness, and strategic guidance.
Manage escalations professionally and drive timely resolution.
Support client renewals, plan changes, provider adds/removals, and other account transitions.
Own clinic revenue cycle KPI performance, including but not limited to:
Develop action plans to improve collections, reduce aging, and optimize workflows.
Partner with claims, billing, coding, posting, and vendor teams to ensure execution is timely, accurate, and aligned to client goals.
Ensure system configurations and billing parameters support accurate claim submission and payment maximization.
Maintain strong awareness of clearinghouse operations, eligibility workflows, claim status tools, and payer processes.
Support development of new reporting tools, dashboards, and operational insights.
Maintain awareness of Medicare, payer, and revenue cycle regulatory changes.

Advanced Microsoft Excel skills including formulas, pivot tables, lookups, conditional formatting, and data analysis.
Experience using Salesforce, Zoom, and Google.
Strong project management and follow-through skills.
Data-driven mindset with strong business acumen.
Excellent written, verbal, and presentation communication skills.
Where: The EverCommerce team is distributed globally, with teams in the U.S., Canada, the U.K., Jordan, New Zealand, and Australia.
This role can be based anywhere in the United States - if you're close to one of our offices, we can set you up in-office or you can work 100% remotely.
Continued investment in your professional development

Days in Accounts Receivable
AR Aging >90 Days
Clean Claim Rate
Denial Rate
First Pass Resolution / Payment Rate
Collection Performance
Monitor payer trends, reimbursement patterns, denials, and operational risks.
Coordinate internal stakeholders to resolve blockers and improve workflows.
Prepare and present monthly and quarterly business reviews to clients.
Analyze trends, financial outcomes, and operational performance using reporting tools and dashboards.
Provide executive summaries and recommendations to leadership as needed.
Ensure adherence to HIPAA privacy and security standards.

The compensation for this position is $50,000 to $60,000 USD per year in most US locations.

Day 1 access to a robust health and wellness benefits package, including an annual wellness stipend.
401k with up to a 4% match and immediate vesting
Flexible and generous (FTO) time-off
Employee Stock Purchase Program
Lead recurring client meetings focused on performance, trends, action plans, and overall account health.

https://careers.evercommerce.com/us/en
At EverHealth, our mission is to empower medical practices of all sizes with technology and services that make healthcare more informed, personalized, efficient, and adaptable.
We support providers nationwide through innovative software and Revenue Cycle Management solutions that help practices thrive financially while focusing on patient care.
We are seeking an experienced and client-focused RCM Service Manager to join our Revenue Cycle Management team.
The RCM Service Manager partners closely with internal billing, claims, coding, vendor, and operations teams to ensure timely and accurate revenue cycle execution.
This individual will lead strategic client conversations, monitor key performance indicators, identify risks, drive corrective action plans, and deliver an exceptional client experience.
This is a highly visible role requiring strong leadership, analytical skills, operational expertise, and the ability to build trusted client partnerships.
Serve as the primary point of contact for assigned RCM clients.
At EverCommerce [Nasdaq: EVCM], we are on a mission to digitally transform the service economy with tailored, end-to-end SaaS solutions that simplify and empower the lives of our 725,000+ customers.

Please note that you must be eligible to work without sponsorship to qualify for this position, and this role may require travel to our Corporate Headquarters in Denver, Colorado, or to other office locations around North America.

This listing is sourced directly from EverCommerce's careers page and normalized into a canonical job model.