Jade Global Inc.
Senior Business Analyst
San Jose, CA · Senior · Contract
Sponsorship not specifiedDetected 5 days ago
ReactSnowflakeData VisualizationProject ManagementExcelLeadershipProblem SolvingPublic SpeakingOrganizational Skills
About the role
- Senior Business Analyst1 The EDI Senior Business Analyst is a hands-on contract position supporting customer's Enterprise Data & Intelligence (EDI) function, blending business analysis with project management discipline.
- Problem Solving - Identifies process gaps or bottlenecks across EDI's methodology workflows and recommends fixes, producing tangible deliverables (templates, playbooks, trackers) usable across EDI's agile-like and waterfall data projects.
- Familiarity with workflow requests requiring security checks and /or AI/automation-related deliverables.
Responsibilities
- Intake Formalization & AI/Snowflake Enablement - Formalizes the intake process for new AI requests, with specific focus on requests requiring Snowflake data; defines criteria and routing, and designs clean workflow handoffs between EDI and partner teams across both agile and waterfall delivery methods.
- Operating Model Support - Supports development and rollout of standardized operating templates and process guidelines across EDI's data and analytics platforms (Snowflake, Power BI, EDW, Cognos, Data Catalog); coordinates discovery sessions with platform owners and documents current- and future-state processes.
- Business Partnership - Partners with EDI's Business Engagement Partners and Data Process/Quality Experts to translate incoming business requests into structured work with clear scope, owners, and timelines enabling effective prioritization before work is queued.
- Facilitation & Reporting - Facilitates cross-functional working sessions and triage meetings, driving agendas, capturing decisions and action items, and following through to closure; maintains the status and reporting artifacts EDI leadership relies on for prioritization decisions.
- Project & Process Management - Applies project management best practices to plan and manage process-improvement initiatives end to end - defining scope, milestones, and success criteria; organizing and leading status and working meetings; tracking risks, issues, decisions, and action items; and instilling accountability across contributors and stakeholders.
Requirements
- Strong understanding of project management methodologies and the system development life cycle (SDLC)
- A strong communicator with the ability to tailor content and style for a variety of audiences
- Ability to take a consultative approach to understand requirements, drill into details, and resolve issues.
- Ability to effectively address and resolve conflict or misalignment within and across teams.
- Comfort with BI tools such as Power BI, beyond core Excel/Smartsheet proficiency.
- able to right-size these practices - including Agile - to fit the initiative and business need.
- Strong process design and documentation skills - able to turn ambiguous requests into structured, trackable work.
- comfortable and confident presenting to senior leaders.
- Skilled in building trusted relationships with team members and stakeholders across a matrixed organization.
- Driven, proactive, and a do-er with exceptional organizational skills
- able to hold contributors accountable for responsibilities and deliverables.
- Comfortable multitasking across concurrent initiatives in a fast-paced environment
- able to react quickly to shifting priorities.
Nice to have
- 5+ years of experience as a Business Analyst or Project Manager, ideally supporting data, analytics, or enterprise operations teams.
- Proven experience managing process-improvement or operational initiatives using project management best practices - planning, risk/issue tracking, and stakeholder reporting.
- Hands-on experience with ServiceNow or a comparable ITSM/ticketing platform - able to analyze, reconcile, and report on ticket data - even if not owning the operational queue directly.
- Proficiency in Excel and Smartsheet or similar tools.
- Experience in Change Management (Prosci) or PMP certification (desired).
- B.S./B.A. or equivalent experience (desired).
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This listing is sourced directly from Jade Global Inc.'s careers page and normalized into a canonical job model.