d1g1t
Senior Program Manager
Toronto, Ontario · Senior
Sponsorship not specified$120k-$150kDetected 1 day ago
Project ManagementAccountingCommunicationCFA
About the role
- You'll sit inside the Program Management team and act as the primary bridge between d1g1t's technical teams and C-suite stakeholders at enterprise wealth firms.
- You will oversee multiple related projects, ensuring alignment with strategic goals, timely delivery and effective stakeholder communication.
Responsibilities
- Own end-to-end program delivery for a portfolio of enterprise wealth management clients - from kickoff through go-live and into steady-state.
- Serve as the primary escalation point for client issues, coordinating across internal teams (product, engineering, support) to resolve problems quickly and transparently.
- Build and execute project plans, defining program scope, objectives, success metrics, accounting for competing timelines, resource constraints, and shifting client priorities - keeping stakeholders informed at every turn.
- Drive strong delivery execution by anticipating, identifying, and mitigating program risks before they become incidents, and identifying dependencies
- Leverage your financial domain knowledge to understand client problems at a business level - not just a ticket level - and drive outcomes that matter to wealth management operations.
- Define and maintain delivery strategy, milestones, success criteria and key risks, aligned with the overall delivery roadmap.
- Define and maintain detailed program plans, status reporting, facilitate regular program meetings, executive updates, and maintain rigorous oversight of the program/project plans, ensuring timelines, milestones and dependencies are consistently up to date.
- Run structured feedback loops with clients to capture insights, drive continuous improvement, and feed learnings back into d1g1t's program methodology.
- Partner with functional leaders internally to align on priorities, adjust work queues, and ensure client commitments are met without burning out the teams behind them.
Requirements
- 7+ years in enterprise client relationship management or large-scale IT program management - ideally within a financial institution or fintech environment.
- Active PMP certification and a strong working knowledge of the SDLC - you're as comfortable in a sprint review as you are in a client QBR.
- A track record of delivering complex, multi-stakeholder projects on time, on budget, and within scope, even when priorities shift mid-stream.
- Exceptional communication skills: you can explain a complex technical risk to a CFO without jargon, and explain a client's business constraint to an engineering team without losing the nuance.
Skills
- Proficiency in modern project management tools (Asana, Notion, Slack) and the discipline to keep them current.
- CFA designation or equivalent depth in investment management or financial planning concepts.
- Experience scaling program management practices inside a fast-growing fintech or SaaS startup.
- Demonstrated ability to shape process improvements that outlast any single client engagement.
- Competitive compensation with performance bonus and comprehensive healthcare benefits. [$120,000-$150,000 base salary]
- Bonus Points
- Hybrid-first work policy: primarily remote with 2 days/week in-office.
- Ability to work abroad for up to 2 months per year (conditions apply).
- Fitness & wellness credit, continuing education allowance, and an Employee & Family Assistance Program.
- Senior Program Manager d1g1t Inc. | July 2026
- d1g1t built the industry's first enterprise wealth management platform powered by institutional-grade analytics and risk management tools.
Compensation
- Ability to work abroad for up to 2 months per year (conditions apply).
Benefits
- A genuinely collaborative culture at a fast-growing fintech where your instincts on process and client experience will actually get implemented.
Company info
- What We're Looking For
This listing is sourced directly from d1g1t's careers page and normalized into a canonical job model.