IDEXX Laboratories

Customer Support Consultant/Order Management WLO - French speaker

Hoofddorp HQ, NL · Contract

Sponsorship not specifiedDetected 28 days ago

SalesforceCRMSAPCustomer SupportCommunication

About the role

Every interaction with a customer allows us to demonstrate the power of diagnostics and the quality of IDEXX products.
What you need to succeed: - You are fluent in French and English.
If meaningful work and a sense of purpose are at the top of your list, you'll find it here.

You'll not only be serving external clients, but also internal (IDEXX partners) ones by taking care of their different needs and requests.

You are fluent in French and English.
You have at least 2-3 years' experience in an international company using Salesforce as the main commercial tool.
You have experience in commercial administrative process and improvements.
What you can expect from us:

You possess excellent computer skills and experience with CRM systems like Salesforce and SAP are a big plus.

Eligible for an annual bonus
Additional benefits including, but not limited to wellness resources, volunteer paid days off, bike plan, foundation donation matching, and much more.
Retirement/Pension percentage contribution paid by IDEXX
Our culture embraces challenges and encourages learning and discovery.
At IDEXX, you'll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

We're proud of the work we do, because our work matters.
An innovation leader in every industry we serve since 1983, our team members help pet owners worldwide keep their companion animals healthy and happy, ensure safe drinking water for billions, and help farmers protect livestock and poultry from disease.
We have customers in over 175 countries and a collaborative global workforce.
Let's pursue what matters together.
IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
IDEXX is an equal opportunity employer.
Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
You'll be providing our Sales Reps, Customers and Partners with the right guidance to ensure a smooth order process and service.
You'll have continuous interactions with customers and internal stakeholders, therefore, effective communication is the key to success in this position.
The ability and drive to build and maintain strong relationships with internal and external customers.
On the job training & career advancement opportunities.

because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any p

This listing is sourced directly from IDEXX Laboratories's careers page and normalized into a canonical job model.