IDEXX Laboratories
Customer Support Consultant/Order Management WLO - French speaker
Hoofddorp HQ, NL · Mid · Contract
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About the role
- Every interaction with a customer allows us to demonstrate the power of diagnostics and the quality of IDEXX products.
- What you need to succeed: - You are fluent in French and English.
- If meaningful work and a sense of purpose are at the top of your list, you'll find it here.
Responsibilities
- You'll not only be serving external clients, but also internal (IDEXX partners) ones by taking care of their different needs and requests.
Requirements
- You are fluent in French and English.
- You have at least 2-3 years' experience in an international company using Salesforce as the main commercial tool.
- You have experience in commercial administrative process and improvements.
- What you can expect from us:
Nice to have
- You possess excellent computer skills and experience with CRM systems like Salesforce and SAP are a big plus.
Compensation
- Eligible for an annual bonus
- 25 days holidays per year
Benefits
- Additional benefits including, but not limited to wellness resources, volunteer paid days off, bike plan, foundation donation matching, and much more.
- Retirement/Pension percentage contribution paid by IDEXX
- Our culture embraces challenges and encourages learning and discovery.
- At IDEXX, you'll be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.
Company info
- We have customers in over 175 countries and a collaborative global workforce.
- You'll be providing our Sales Reps, Customers and Partners with the right guidance to ensure a smooth order process and service.
- You'll have continuous interactions with customers and internal stakeholders, therefore, effective communication is the key to success in this position.
- The ability and drive to build and maintain strong relationships with internal and external customers.
- On the job training & career advancement opportunities.
Equal opportunity
- IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
- IDEXX is an equal opportunity employer.
Visa & Work Authorization
- because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any p
This listing is sourced directly from IDEXX Laboratories's careers page and normalized into a canonical job model.