EXP Jobs
eXpert Care Desk, Concierge - Part Time - (TEMP) - (REMOTE)
Remote (United States) · Part-time
Sponsorship not specifiedDetected 18 days ago
CRMOnboardingCustomer SupportCommunicationProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- This role is work-from-anywhere in Central Time US. **Please note: This is a 4 to 6-month, fixed-term contract position.
- As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate.
- Helping to direct agents to where they need to go for help in different areas of our company.
Responsibilities
- Knowledge of joining application, onboarding process, and all eXp tools and resources Support all departments in addressing their Level 1 inquiries Provide exceptional, white-glove service to agents, consistently striving for the highest feedback ratings.
- Leverage the CRM ticketing system to meticulously document detailed and accurate notes on interactions with agents.
Requirements
- Candidates must be available to work 10:30 AM - 2:30 PM CST.* Who is eXp?
Company info
- We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.
- As such, eXp is proud to be an Equal Opportunity Employer.
- We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local, state or local law.
Equal opportunity
- What eXp provides: Fully remote environment Company provided equipment EEO Statement: We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.
Visa & Work Authorization
- l conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local, state or local law
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