Astound

Astound

Director, Human Resources

PA-Baltimore Drive, Wilkes-Barre, USA · Director · Full-time

Sponsorship not specified$130k-$175kDetected 28 days ago
Project ManagementNegotiationHRPerformance ManagementEmployee RelationsEmployment LawLeadershipCommunicationMentoring

About the role

  • The base pay range represents the low and high end of the hiring range for this job.
  • Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
  • Discrimination of any kind has no place here.

Responsibilities

  • Manage and implement the organization's employee relations strategy, ensuring alignment with business goals and HR initiatives.
  • Serve as a trusted advisor to executives, leaders, and HR partners on sensitive and complex employee relations issues.
  • Lead internal investigations, ensuring thorough, fair, and legally compliant processes.
  • Partner with HR teammates and Legal to mitigate risk and promote consistent practices. Enforce employee relations policies, ensuring compliance with federal, state, and local labor laws.
  • Drive initiatives that promote employee trust, engagement, and workplace inclusion.
  • Partner with HR and leadership teams to build a culture of transparency, accountability, and respect.
  • Actively support, promote, and advance all aspects of Astound's Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.

Requirements

  • 10+ years of progressive HR experience with a strong focus on employee relations
  • 5+ years in a leadership role.
  • In-depth knowledge of U.S. employment law, labor relations, and HR compliance.
  • Proven ability to analyze data, identify trends, and recommend strategic solutions.
  • Ability to balance business needs with employee advocacy.
  • Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree preferred).
  • 10+ years of progressive HR experience with a strong focus on employee relations; 5+ years in a leadership role.
  • Demonstrated experience leading investigations and resolving complex employee relations issues.
  • Strong leadership, communication, and influencing skills with the ability to build trust at all levels of the organization.
  • Strategic thinking and problem-solving.
  • Emotional intelligence and confidentiality.
  • Conflict resolution and negotiation skills.
  • Strong organizational and project management abilities.

Compensation

  • The base salary range for this position is $130,000 - $175,000 (annually), plus opportunities for bonus and benefits.
  • The base pay range represents the low and high end of the hiring range for this job.
  • Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.
  • Our Mission Statement:
  • Take care of our customers
  • Take care of each other
  • Starting at 80 hours per year, and increases based on tenure with the organization

Benefits

  • 401k retirement plan, with employer match

Company info

  • Take care of our customers
  • Take care of each other
  • Do what we say we are going to do
  • Have fun
  • Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
  • We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
  • We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.
  • About Astound:
  • Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
  • We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
  • At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.
  • Our commitment to excellence extends beyond infrastructure.
  • We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
  • Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
  • We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys.
  • At Astound, we believe in creating astounding possibilities for everyone, everywhere.

Visa & Work Authorization

  • e, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law
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This listing is sourced directly from Astound's careers page and normalized into a canonical job model.