Carvana

Carvana

Security Associate - 2nd Shift

Houston, TX · Contract

H1B sponsorship availableDetected 13 days ago
Incident ResponseJiraLogisticsCustomer SupportSASCommunicationOSHA

About the role

  • At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors.
  • You will ensure proper protocols are followed with egress and digress procedures.
  • You will be well versed on emergency procedures and will be able to provide assistance when needed.

Responsibilities

  • Manage and properly document the movement of cars into and out of the Inspection Center entrance and exit gates.
  • Lead with effective communication with team, partners, and customers. Ensure you are a strong active listener and are incorporating effective dialogue.
  • Partner with your Safe and Secure Team Lead and Safe and Secure Manager to remedy the various requests we receive for badge creation, CCTV review, amongst other components.
  • De-escalate situations to ensure we collaborate with partners and team members; keep our Carvana value in mind, "we are all in this together".
  • Deliver a service first approach in everything you do.

Requirements

  • 1-2 years of experience within a customer service environment
  • Proven track record of strong decision-making in a complex environment
  • Ability to relate well with others and establish strong working relationships
  • Ability to organize, plan, and execute multiple tasks in a fast-paced work environment
  • Ability to handle conflict situations in a positive way
  • other lifting required from various levels
  • Must be able to carry and transport up to 60 pounds up to 20 feet
  • The facility is a 24/7 operation and gates must be manned at all times.

Nice to have

  • Knowledge of CCTV, RFID, Card Access, and other Safe and Secure Technology
  • Previous experience supporting an OSHA program - Safety Team
  • Experience supporting crisis prevention and/or response plans
  • Other requirements
  • To be able to do your job at Carvana, there are some basic requirements we want to share with you:
  • Must be able to read, write, speak and understand English
  • Must be at least 18 years of age
  • This job position is designated as a safety-sensitive position

Compensation

  • Full-Time hourly Position with a competitive wage.
  • $17-$18 hourly

Benefits

  • Medical, Dental, and Vision benefits.
  • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
  • A great wellness program to keep you healthy and happy both physically and mentally.

Visa & Work Authorization

  • This role is not eligible for visa sponsorship.
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This listing is sourced directly from Carvana's careers page and normalized into a canonical job model.