Chamberlain Group

Chamberlain Group

Manager, Digital Design

Oak Brook, IL

Sponsorship not specified$103k-$165kDetected 20 days ago
FigmaSketchAdobe Creative SuiteGraphic DesignUX ResearchUX DesignEmail MarketingBrand StrategyPerformance ManagementResearchLeadershipCommunicationCollaborationMentoringPublic Speaking

About the role

  • Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company.
  • Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide.
  • Our flagship brands, LiftMaster® and Chamberlain®, are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.

Responsibilities

  • Establish and evolve design strategy that supports business goals, brand positioning, channel needs, and customer experience priorities across both consumer and professional segments
  • Lead resource planning and workload management across the design team, balancing capacity, skill sets, deadlines, and project complexity while ensuring high-quality output and on-time delivery
  • Serve as the primary design liaison to cross-functional stakeholders, driving clarity, alignment, and decision-making across Marketing, Sales, and Product Management teams
  • Ensure design excellence and consistency by evolving brand guidelines, templates, and modular frameworks that enable scalable production across multiple formats, channels, and business units
  • Drive continuous improvement in design workflows, creative processes, and project execution methods to improve speed, efficiency, and cross-functional collaboration
  • Stay informed on design trends, tools, and best practices, and ensure the team incorporates modern approaches that improve brand relevance and creative performance
  • Communicate creative strategy, design rationale, and project progress to stakeholders and executive leadership, ensuring alignment to business goals and clear decision-making
  • Motivate and lead a high performance team by attracting, developing, engaging and retaining team members
  • Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policies
  • Maintain transparent communication by appropriately communicating organization information to team through department meetings, one-on-one meetings, appropriate email, IM and regular interpersonal communications

Requirements

  • A strong portfolio of omnichannel campaign work, brand visualization, and experience design is required
  • 3+ years of leadership experience, including people management, mentorship, or leading creative teams and project portfolios
  • Strong project prioritization and resource planning skills, with the ability to balance multiple high-priority initiatives in a fast-paced environment
  • Strong understanding of print production standards including typography, color management, dielines, material selection, and vendor-ready file preparation
  • Excellent communication and storytelling skills with the ability to influence both technical and non-technical audiences, including executive stakeholders
  • Bachelor's degree in Graphic Design, Visual Design, UX Design, or a related field
  • Ability to travel up to 10%

Nice to have

  • Master's degree in design, graphics, UX, etc.
  • Experience leading creative development within consumer electronics, smart home, automotive, access control, or adjacent product categories
  • This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
  • Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply.
  • We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry
  • marital, disabled or veteran status.
  • We're committed to fostering an environment where people of all lived experiences feel welcome.
  • NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Compensation

  • Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policies

Benefits

  • Provide design leadership for training and enablement content including sales presentations, onboarding toolkits, product education modules, and field training resources supporting internal teams and external partners
  • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams
  • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies
  • Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values

This listing is sourced directly from Chamberlain Group's careers page and normalized into a canonical job model.