9th Way Insignia

9th Way Insignia

ServiceNow Architect

United States - Remote

Sponsorship not specifiedDetected 9 days ago
Code ReviewData AnalysisIncident ResponseAgileCommunication

About the role

  • Our specialties include cybersecurity, cloud modernization, software development, data analytics, enterprise architecture, enterprise IT, analytics, process automation, and artificial intelligence.
  • Professional Level Information: The ServiceNow Architect aligns as an E3 position at 9 th Way Insignia.

Responsibilities

  • Lead architectural design and technical decision-making for new implementations, enhancements, integrations, and complex configurations.
  • Ensure adherence to ServiceNow out-of-the-box principles, safe-scoped development, Flow Designer automation, and upgrade-compatible design patterns.
  • Conduct and participate in design reviews, peer code reviews, and architecture reviews.
  • Support ServiceNow integrations using approved frameworks and Government-approved standards.
  • Support incident response, root cause analysis, and long-term remediation efforts.
  • The Service Management Platform (SMP) Management Support Services project provides enterprise operational, technical, and governance support for the USPTO ServiceNow environment.
  • SMP personnel support both day to day operations and strategic modernization initiatives in alignment with USPTO policies, ServiceNow best practices, and Governmen t approved governance processes.
  • The ServiceNow Architect works closely with Product Owners, the Program Manager, Development Leads, Administrators, and Government stakeholders to translate business needs into compliant, high-performing ServiceNow solutions.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, Engineering, or related discipline or 8 years of equivalent experience in lieu of a degree.
  • A current ServiceNow Certified Application Developer (CAD) is required
  • Demonstrated expertise in ServiceNow modules, frameworks, and governance models.
  • Experience designing scalable, secure, and upgrade-compatible ServiceNow solutions.

Skills

  • Learn more about 9th Way Insignia at https://9thwayinsignia.com/.

Company info

  • The position is a Senior Architect-level role supporting the USPTO Service Management Platform (SMP).
  • This role is responsible for the overall technical architecture, design integrity, and long-term sustainability of the ServiceNow platform.
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This listing is sourced directly from 9th Way Insignia's careers page and normalized into a canonical job model.