Customer.io

Customer.io

Senior Software Engineer, Backend

Americas Remote · Senior

Sponsorship not specified$150k-$200kDetected 67 days ago
ReactDistributed SystemsMySQLAWSGCPAgentic AICommunicationMentoring

About the role

  • Hi, I'm Paul, VP of Engineering at Customer.io.
  • Customer.io powers automated communication that people actually want to receive.
  • We help teams send smarter, more relevant messages using real-time behavioral data.

Responsibilities

  • Collaborate across teams to debug issues and deliver reliable solutions
  • Own problems end to end - from architecture and schema design to testing, deployment, and monitoring
  • You'll design, build, and evolve the systems that power communication at massive scale - while helping us push the boundaries of what great engineering can look like.

Requirements

  • 7+ years of experience building scalable, distributed systems in Go (or similar statically typed languages)
  • Comfort working in cloud-native environments (AWS, GCP)
  • Familiarity with relational databases (we use MySQL) and an understanding of performance tradeoffs
  • Experience with observability tooling and operating production systems

Compensation

  • We believe in transparency.
  • Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment.
  • We know our people are what make us great, and we're committed to taking great care of them.
  • No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
  • Application - We review everyone with care. Tell us why you're interested.
  • Recruiter Call (30 mins) - Let's chat about what you're looking for and how we work.

Benefits

  • Compensation & Benefits
  • Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family.
  • See full benefits here →
  • We commit to using our influence to increase inclusion and equity within the tech industry.
  • We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.

Company info

  • Design and build distributed systems in Go that help customers send timely, relevant messages at scale
  • What we're looking for
  • We're looking for experienced backend engineers who care deeply about reliability, performance, and scalability.
Apply directly at Customer.io →Create a free account for alerts like thisView Customer.io immigration profile

This listing is sourced directly from Customer.io's careers page and normalized into a canonical job model.