Coeur d'Alene Resort

Front Desk/Communications Agent - CdA Resort

Coeur d' Alene, ID · Full-time

Sponsorship not specifiedDetected 2 days ago

Communication

About the role

As a dual-position team member, you will be the first point of contact for our guests.
Whether checking them in at the front desk, assisting with reservations, or answering calls through our communications system.
You'll ensure smooth guest experiences by providing clear information, handling requests efficiently, and maintaining a welcoming environment.

Greet and assist guests with check-in, check-out, and inquiries Answer incoming calls promptly and professionally, directing them to the appropriate departments Provide accurate information about resort services, amenities, and local attractions Manage guest reservations and process payments Handle guest requests, concerns, and special accommodations with care Maintain front desk and operator areas in an organized, professional manner Support other departments by relaying messages and coordinating communication

Work in a premier lakeside resort with a supportive, professional team Opportunities for growth and cross-training within the resort Access to employee benefits, discounts, and resort-wide perks
Medical, dental, vision, and life insurance (available to full-time employees after 60 days) Access to an on-site clinic exclusive to resort employees with benefit coverage

The Coeur d'Alene Resort is known for its warm hospitality, stunning lake views, and unforgettable guest experiences.
We are seeking a dedicated Front Desk & Communications Operator to join our team and provide exceptional service both in person and over the phone.

This listing is sourced directly from Coeur d'Alene Resort's careers page and normalized into a canonical job model.