Madhappy
Madhappy West Hollywood Full-Time Supervisor
Los Angeles, CA · Staff+ · Full-time
Sponsorship not specifiedDetected 196 days ago
Business DevelopmentInventory ManagementCustomer SupportResearchLeadershipCommunicationMentoring
About the role
- Madhappy uses apparel, events, and experimental retail spaces - including its permanent flagship in West Hollywood - to explore a personal expression as a means to an improved state of mind.
- The brand currently produces a selection of ever-evolving, evergreen classic styles, seasonally available collections and collaborations.
- The Store Supervisor is responsible for supporting the Store Manager in driving sales, managing daily operations, and leading the store team.
Responsibilities
- Partner with the Store Manager to drive sales and meet or exceed store targets.
- Support the execution of business strategies to optimize store performance and profitability.
- Ensure the store maintains high standards of cleanliness, organization, and overall readiness.
- Lead by example, providing exceptional customer service and motivating the team to do the same.
- Provide ongoing support and feedback to team members to foster a positive and results-driven work environment.
- Deliver a best-in-class shopping experience by ensuring all team members are knowledgeable, approachable, and customer-focused.
- Support and drive the store's clienteling program to build strong customer relationships.
- Maintain a welcoming and inclusive environment that aligns with Madhappy's commitment to mental well-being.
Requirements
- 2+ years of retail experience, with at least 1 year in a leadership or supervisory role.
- Strong sales acumen with a proven track record of meeting or exceeding goals.
- Ability to multitask and thrive in a fast-paced, dynamic environment.
- Experience in clienteling and building long-term customer relationships.
- Strong communication and leadership skills, with the ability to motivate and develop a team.
- Passion for Madhappy's mission and a commitment to delivering a top-tier customer experience.
Compensation
- Up to 96 hours of PTO annually
Benefits
- Up to 96 hours of PTO annually
- Health, dental, and vision insurance
- Retirement plans available
- Monthly fitness and mental health stipends
- Monthly performance bonus
- Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.
- The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally.
- Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.
Company info
- Actively engage with customers to build relationships, increase conversion, and drive client retention.
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This listing is sourced directly from Madhappy's careers page and normalized into a canonical job model.