Lyra Technology Group

Lyra Technology Group

Help Desk Technician (Tier 1-2)

Lisle, Illinois

Sponsorship not specifiedDetected 147 days ago
Customer Support

About the role

  • Our companies are operated independently by exceptional management teams.
  • Companies that join our group retain the employees, name, and culture that have made them successful.
  • Help Desk Technician (Tier 1-2 ) - Lyra Technology Group Lyra Technology Group is seeking a Help Desk Technician (Tier 1-2) f or our OpCo, Network IT Easy, in Lisle, Illinois.

Responsibilities

  • As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
  • Network IT Easy Inc. is a Managed Services Provider (MSP) and technical support outsourcing company located in Lisle, IL.
  • They specialize in supporting small and medium-sized businesses with IT consulting, managed services, network design, cybersecurity, disaster recovery, and more.
  • Externally, their focus is delivering exceptional support and being a true partner to their clients.
  • Maintain and update client documentation when changes are made or outdated information is identified.
  • Represent the company professionally - treat every client issue as if it were your own.

Requirements

  • 1+ year experience working for a Managed

Company info

  • Lyra Technology Group is a p rivate e quity-backed holding company that invests in and operates industry leading technology service businesses.
  • Lyra Technology Group is a private equity-backed holding company that invests and operates industry leading technology service businesses.

This listing is sourced directly from Lyra Technology Group's careers page and normalized into a canonical job model.