Raymond James
Loan Servicing & QA Specialist
Pittsburgh, Pennsylvania - United States, USA · Mid
Sponsorship not specifiedDetected 1 day ago
Customer SupportResearch
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odds of building a lasting career here
33Risky
Cap-exempt (no lottery)0
Sponsors this role65
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Process or review new loans, renewals, modifications, extensions, payments, advances, maintenance, and system generated reports
- Work closely with Relationship Managers, Service Teams, Legal and Compliance to effectively execute on deliverables
Responsibilities
- At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
- Provide customer support to both internal and external clients regarding account inquiries, research, and operational issues
- Provide backup support for other related duties, such as overseeing the printing and mailing of loan statements and manual calculation of accruing fees on commercial loans
Requirements
- 2-4 years of experience, including previous bank operations or financial services experience
- Familiarity with loan systems
- General Experience - 13 months to 3 years
Nice to have
- High School Diploma or equivalent
- post-secondary degree preferred
- Previous Consumer/Private Bank/Wealth Management quality review experience with knowledge of lending regulatory requirements is a plus
Skills
- Strong attention to detail
- Ability to communicate effectively in person, through email, and over the phone
- Proficiency in basic math skills and general knowledge of office software is required
- Ability to work in a fast-paced, high-intensity work environment
- Job may require additional hours of work during peak periods to meet service levels
- Grow professionally and inspire others to do the same
- Work with and through others to achieve desired outcomes
- Make prompt, pragmatic choices and act with the client in mind
- Take ownership and hold themselves and others accountable for delivering results that matter
- Contribute to the continuous evolution of the firm
- Essential Skills and Abilities:
Compensation
- The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.
Benefits
- The total compensation for this position includes base salary or wages, and may include components such as additional compensation (cash or equity), discretionary bonuses, or commissions.
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This listing is sourced directly from Raymond James's careers page and normalized into a canonical job model.