McKesson
Biopharma Program Analyst
USA, NC, Cary
Sponsorship not specifiedDetected 5 days ago
Project ManagementAccount ManagementExcelCommunicationOrganizational SkillsMicrosoft Office
About the role
- The Biopharma Program Analyst plays a key role within our Strategic Account Management (Client Relationship) team, supporting large, complex pharmaceutical programs across multiple Biologics business units.
- This position is ideal for someone who is highly organized, analytical, and passionate about creating a positive customer experience.
Responsibilities
- Partner with Finance to ensure timely delivery and verification of billing.
- Support client expectations regarding service delivery and program performance.
- Draft and deliver clear written and verbal communications (non-sales, non-IT).
- Collaborate with Sales and clients to define project scope for new initiatives.
- Support or lead sub-projects for new product launches, service implementations, client-driven initiatives, and change requests.
- Manage project timelines, cross-functional communications, and tracking logs.
- Lead the internal change request process and communicate priorities across teams.
- Maintain client-approved documentation in secure systems per company standards.
- Monitor performance against service level agreements (SLAs) and support corrective action plans when needed.
- Partner with internal teams and external vendors to support daily program operations and address vendor service/pricing concerns.
Requirements
- Degree or equivalent and typically requires 2+ years of relevant experience.
- Bachelor's degree in a related field or equivalent experience
- Skills/Experience Required
- Experience with process documentation and continuous improvement
- experience with Visio and Project
- Up to 25% travel required
- Basic Requirements
- Education
- 2+ years of project management experience
- 2+ years of experience in Healthcare, Pharmaceuticals, Client/Account Management, Finance, or Distribution
- Strong customer focus with the ability to create visible value
- Proven ability to manage multiple projects, timelines, and priorities
- Strong analytical abilities - able to spot trends and propose solutions
- Advanced skills in Microsoft Excel and PowerPoint
Skills
- Additional Skills & Competencies
- Advanced organizational and project management skills
- Excellent written and verbal communication skills
Compensation
- We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards.
Benefits
- McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.
- Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
- Together, we thrive as we shape the future of health for patients, our communities, and our people.
- If you want to be part of tomorrow's health today, we want to hear from you.
Company info
- We are known for delivering insights, products, and services that make quality care more accessible and affordable.
Equal opportunity
- Equal Opportunity Employer
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