Pelago

Director, Clinical AI

New York, NY · Director · Full-time

No sponsorship$160k-$175kDetected 90 days ago

Patient CareResearchLeadershipCommunicationCollaboration

About the role

Pelago is the world's leading virtual clinic for Substance Use Management, and we are expanding the frontier of what virtual care can do through AI.
This is a director-level role for a clinician who is equally at home in a strategy conversation and a compliance review, and who can move fluidly between clinical, technical, and executive audiences.
This role sits at the intersection of clinical excellence and AI-driven product innovation.

Manage clinical escalations and serve as the senior point of accountability for clinical decisions within the AI care program.
Work closely with product, design, and engineering teams to provide clinical annotation, structured feedback, and ongoing quality review of AI products.
Serve as the clinical voice in product design discussions, contributing insight that keeps AI tools grounded in evidence-based care delivery.
Partner with the Chief Scientific Officer on clinical standards, research alignment, and innovation.
Own the day-to-day clinical operations of the AI arm, ensuring that AI-assisted care meets Pelago's standards for quality, compliance, regulatory requirements, and documentation.
Hands-on AI fluency: has integrated AI tools into their own clinical or operational workflows, can critically evaluate model outputs, and understands both the capabilities and failure modes of AI in a clinical context.
Our program provides guidance, support and treatment for members seeking to overcome their tobacco, alcohol and opioid use.

Master's or Doctoral degree in a clinical field (LCSW, LPC, PsyD, PhD, or equivalent)
active licensure required.
Master's or Doctoral degree in a clinical field (LCSW, LPC, PsyD, PhD, or equivalent); active licensure required.

Pelago's suite of virtual services ranges from education, to cognitive behavioral therapy (CBT) to comprehensive medication-assisted treatment (MAT).
Pelago enables employers and health plans to deliver accessible, affordable, and effective treatment for substance misuse.
Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members manage their substance use better.
If you are passionate about making an impact on the health of others, join us and make it happen!
8+ years of clinical experience in mental or behavioral health, with at least 3 years in a leadership or manager-level role.
Experience working at the intersection of clinical care and technology or digital health.
Experience managing external partnerships and engaging with health agencies or vendors.
Serve as the senior clinical decision-maker overseeing Pelago's AI-driven mental and behavioral health care programs.
Help shape the long-term vision for AI-assisted care at Pelago.
Build and manage relationships with mental health agencies, clinical vendors, and external partners.
We have a whole host of perks for our people!
We strive to ensure Pelago employees have equitable access to healthcare, wellbeing, time away, and then some.

Generous and meaningful equity package
Full Medical, Dental, & Vision coverage
401k Plan
Unlimited PTO Policy, 10 paid holidays, & company wide "Me Time" Days
Paid maternity, paternity & new parent leave
Flexible working environment
Annual Learning and Development stipend to support continued learning and career development
Wellness Reimbursement Program
Access to Reproductive & Family Planning Care
Substance Use Support for employees and family members
From life essentials to nice-to-haves, there are more than a few good reasons to love working with us.
At this time, we are unable to offer visa sponsorship for this position.

This listing is sourced directly from Pelago's careers page and normalized into a canonical job model.