JM Family
JM Lexus - Warranty Admin
Florida - Margate
Sponsorship not specifiedDetected 8 days ago
LeadershipCommunicationMicrosoft Office
About the role
- The Warranty Admin is tasked with overseeing the processing of all warranty claims and managing the daily operations of the service administration team.
- All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.
- JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM Family Enterprises, Inc. is an Equal Employment Opportunity employer.
Responsibilities
- Supervise and support the Assistant Warranty Administrator, Service Support Administrator, and Service Center Assistants
- Hire, train, and manage performance of service administration staff
- Develop and implement policies, procedures, and schedules for the department
- Collaborate with service and technical teams to address warranty-related issues
- This role includes supervising staff, setting schedules, and establishing policies and procedures to ensure efficient and accurate warranty and service support.
Requirements
- Warranty administration experience is required
- 2+ years of supervisory or team leadership experience
- Strong knowledge of warranty processes and service operations
- Proficiency in warranty management systems and Microsoft Office
- High school diploma or equivalent; associate or bachelor's degree preferred
- Excellent organizational, communication, and leadership skills
Nice to have
- associate or bachelor's degree preferred
- High school diploma or equivalent
Visa & Work Authorization
- tic protected by law – whether actual or perceived – including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions
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This listing is sourced directly from JM Family's careers page and normalized into a canonical job model.