Mh
Call Center Scheduler, Access, (Novato), Full-Time, Days
Novato, CA · Full-time
Sponsorship not specified$23k-$27kDetected 27 days ago
Customer SupportEHR/EMRPatient CareCommunicationProblem SolvingWriting
About the role
- ABOUT MARINHEALTH Are you looking for a place where you are empowered to bring innovation to reality?
- Join MarinHealth, an integrated, independent healthcare system with deep roots throughout the North Bay.
- With a world-class physician and clinical team, an affiliation with UCSF Health, an ever-expanding network of clinics, and a new state-of-the-art hospital, MarinHealth is growing quickly.
Responsibilities
- Ability to manage multiple tasks in a busy clinical environment
- Ability to prioritize tasks and manage time efficiently
Requirements
- Proficiency in typing, filing and aptitude to learn office software
Nice to have
- High school diploma required
- Previous customer service experience preferred.
- Basic computer/keyboard knowledge.
- One year experience in providing customer service either via phone or in person focused on patient care experience
- Ability to type 60 wpm
Compensation
- To protect employees, patients, and our community, MarinHealth requires measles, mumps, varicella, and annual influenza immunizations as a condition of employment (and annually thereafter).
Benefits
- MarinHealth comprises MarinHealth Medical Center, a 327-bed hospital in Greenbrae, and 55 primary care and specialty clinics in Marin, Sonoma, and Napa Counties.
- We attract healthcare's most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospital's personalized, caring touch.
- Medical or religious exemptions will be considered consistent with applicable law.
- Individual pay is set by skills, experience, qualifications, and internal/market equity, consistent with MarinHealth's compensation philosophy.
Company info
- Prima Medical Foundation dba MarinHealth Medical Network
- 8 Hour (days) (United States of America)
- Scheduled Weekly Hours:
- Job Description Summary:
- The Call Center Scheduler greets patients verbally on the phone and respond to patients in a timely manner.
- Provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem-solving for patients to ensure that their health care is provided in the most effective and timely manner possible.
- Job Requirements, Prerequisites and Essential Functions:
Equal opportunity
- Qualified applicants with disabilities may request reasonable accommodation during the application process by contacting Human Resources at 415-925-7040 or TalentAcquisition@mymarinhealth.org.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sexual orientation, gender identity, protected veteran status or disability status, and any other classifications protected by federal, state, and local laws.
- Qualified applicants with disabilities may request reasonable accommodation during the
This listing is sourced directly from Mh's careers page and normalized into a canonical job model.