SHI International

SHI International

Solutions Engineer - AI Lab

Piscataway, NJ USA

Sponsorship not specified$100k-$250kDetected 11 days ago
AWSAzureCloud PlatformsKubernetesLinuxMachine LearningTensorFlowPyTorchNegotiationCiscoResearchLeadershipCommunicationCollaborationProblem SolvingTime ManagementPublic Speaking

About the role

  • Act as a technical advisor throughout the presales lifecycle, helping customers understand solution capabilities, deployment considerations, and expected outcomes.

Responsibilities

  • Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.
  • Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.
  • Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.
  • This position partners closely with AI Lab leadership, Solutions Architects, sales teams, engineering, and technology partners to support solution development, technical validation, customer engagements, and presales activities.
  • The role is focused on executing and enabling AI Lab solutions through technical expertise, solution configuration, technical demonstrations, and customer-facing support.
  • Develop detailed infrastructure configurations including servers, GPUs, networking, storage, power, cooling, and rack requirements.
  • Create and maintain accurate Bills of Materials (BOMs), sizing recommendations, and technical solution documentation.
  • Partner with AI Lab leadership, Solutions Architects, Sales, Engineering, Product Management, and Partner teams to support solution development and customer opportunities.
  • Collaborate with account teams to align technical recommendations with customer business objectives and desired outcomes.
  • Support evaluation of AI platforms, infrastructure components, and solution patterns for customer and AI Lab use cases.

Requirements

  • Experience with Disaster Recovery, Business Continuity, and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate.
  • Experience with NVIDIA DGX systems, HGX-based platforms, or other AI-optimized infrastructure solutions.
  • Experience with Proof of Concepts (POCs), workload sizing, benchmarking, or infrastructure validation activities.
  • Bachelor's degree or equivalent work experience required.
  • 3-5+ years of experience in presales engineering, solutions engineering, infrastructure consulting, or technical solution design focused on data center technologies, cloud platforms, or AI infrastructure.

Skills

  • Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.
  • Help educate SHI teams on AI infrastructure trends, technologies, and best practices.

Compensation

  • The estimated annual pay range for this position is $100,000 - $250,000 which includes a base salary and bonus.

Benefits

  • may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
  • Understanding of AI and machine learning infrastructure concepts, including training and inference workloads - Intermediate.
  • Strong self-directed learning mindset with the ability to stay current in rapidly evolving AI, infrastructure, and platform ecosystems.

Company info

  • Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
  • Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Since 1989, SHI International Corp. has helped organizations change the world through technology.
  • We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
  • Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.
  • But the heartbeat of SHI is our employees - all 7,000 of them.
  • If you join our team, you'll enjoy:
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive - in our offices or yours.
  • Design and validate AI infrastructure solutions that align with customer use cases, AI Lab offerings, partner technologies, and business requirements.
  • Utilize OEM and partner reference architectures to recommend scalable, performant, and cost-effective AI platforms.
  • Participate in customer discovery sessions, workshops, and technical consultations to assess requirements and recommend AI infrastructure solutions.

Equal opportunity

  • Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
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This listing is sourced directly from SHI International's careers page and normalized into a canonical job model.