Roche
Patient Services Manager
Mississauga
Sponsorship not specifiedDetected 1 day ago
Product ManagementProject ManagementBrand StrategyVendor ManagementPatient CareCollaboration
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Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- This accountability spans the entire program lifecycle, from managing the initial setup and implementation with relevant vendors to proactively driving the performance, efficiency, and continuous improvement of all active PSPs.
- This is all conducted while maintaining strict oversight to ensure all PSPs are compliant, effective, and adhere to all contractual/financial agreements.
- Data, Digitalization & Monitoring Act as the primary source for analytics and insights generation, providing actionable data to inform key stakeholder decisions and ensure program optimization.
Responsibilities
- Job Purpose The PSM is accountable for the end to end strategy, design, execution, monitoring, shut down (as necessary) and overall success of Patient Support Programs (PSPs) in alignment with the squad/therapeutic area strategy.
- The PSM will rigorously monitor programs to ensure optimal patient uptake and access, deliver a best-in-class customer/patient experience, and champion robust data collection to generate actionable insights.
- PSP Strategy, Design & Shut Down Lead the end-to-end strategy, design, execution, and overall success of Patient Support Programs (PSPs) in alignment with therapeutic area and squad strategies.
- Implement advanced digitalization solutions, automation, and technology (including AI) to drive operational efficiencies and experiential excellence.
- Compliance & Stakeholder Collaboration Maintain strict oversight to ensure all active programs are fully compliant, adhere to SOPs, and remain financially sustainable.
Requirements
- a Master's degree is considered an asset.
- Strong business acumen with proven capabilities in strategic visioning, financial management, and end-to-end strategy execution.
- Strong ability to influence, negotiate, and confidently navigate difficult conversations with diverse stakeholders.
- At Roche you can show up as yourself, embraced for the unique qualities you bring.
Compensation
- The expected salary range for this position based on the primary location of Mississauga is 105,560.00 and 138,547.50 of hiring range.
Benefits
- Collaborate seamlessly with internal teams (commercial, medical, legal, compliance, finance) and external vendors to resolve issues and manage contractual changes.
Company info
- A healthier future drives us to innovate.
- Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come.
- Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products.
- We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
- Let's build a healthier future, together.
- Roche is an Equal Opportunity Employer.
- We believe it's urgent to deliver medical solutions right now - even as we develop innovations for the future.
- We are passionate about transforming patients' lives.
- We are courageous in both decision and action.
- And we believe that good business means a better world.
- That is why we come to work each day.
- We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all.
- We do this today to build a better tomorrow.
- We are proud of who we are, what we do, and how we do it.
This listing is sourced directly from Roche's careers page and normalized into a canonical job model.