USAA

Inside Senior Property Claims Adjuster - Sacramento, CA

Sacramento Metro, CA Home · Senior

No sponsorship$64k-$122kDetected 6 hours ago

NegotiationResearchCommunicationClaims Management

About the role

As a Senior Property Adjuster, you will work w ithin defined guidelines and framework, investigate, evaluate, negotiate and settle complex property insurance claims presented by or against our members.
This role is remote eligible in the continental U.S. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site three days per week.

Partner with vendors and internal business partners to facilitate moderate complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
Determine and negotiate moderate complexity claims settlement. Develop recommendations and collaborate with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
Maintain accurate, thorough, and current claim file documentation throughout the claims process.
Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
Apply proficient knowledge of estimating technology platforms and virtual inspection tools; Utilize platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.
Developing knowledge of residential construction.
Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.
Working knowledge of estimating losses using Xactimate or similar tools and platforms.
Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.
Experience handling water loss claims including water mitigation, water loss estimating and reconciliation.
Experience desk adjusting property claims involving Dwelling, Other Structures, Loss of Use, and Contents using virtual technologies (Hosta, Hover, Xactimate, ClaimsX).
Experience handling large loss complex claims (i.e., water, vandalism, malicious mischief, foreclosures, earth movement, appraisal, collapse, etc.).
Proficiency in Xactimate (Level 1 and/or Level 2 certification).

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
Recognize and empathize with members' life events, as appropriate.
USAA office locations are Chesapeake, VA, Colorado Springs, CO, Phoenix, AZ, San Antonio, TX and Tampa, FL.
Relocation assistance is not available for this position.
This position is for the Sacramento, CA, Metro area.

You are paid within the salary range based on your experience and market data of the position.
The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The salary range for this position is: $63,590 - $121,530.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.

Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Proactively manage assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
Identify coverage concerns, review prior loss history, determine and create Special Investigation Unit (SIU) referrals, when appropriate.
Determine coverage through analyzing investigation information involving moderate complexity policy terms and contingencies.
Support workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.

Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
USAA is an Equal Opportunity Employer.

This listing is sourced directly from USAA's careers page and normalized into a canonical job model.