Obran Cooperative
Customer Service Call Agent
Honolulu, Hawaii, United States
Sponsorship not specifiedDetected 632 days ago
Customer SupportCommunicationProblem SolvingMicrosoft Office
About the role
- In this role, you will be the cheerful and helpful face of the program!
Responsibilities
- The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team!
- Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more
- Review invoices and payment history with industry partners
- Participate in special projects and perform other duties as needed
Requirements
- What Required Skills You'll Bring:
Skills
- Pleasant telephone manner; excellent written and verbal communication skills
- Strong PC skills, knowledge of MS Office Suite
- Experience working with iPad tablet software and/or printer hardware
- Strong problem solving skills
- Ability to adapt to new information and procedures
- Ability to handle challenging situations by exhibiting composure and empathy
- Strong analytical and technical aptitude would be a definite asset
Company info
- Proactively call out to customers when needed for service-related matters
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This listing is sourced directly from Obran Cooperative's careers page and normalized into a canonical job model.