Obran Cooperative

Obran Cooperative

Customer Service Call Agent

Honolulu, Hawaii, United States

Sponsorship not specifiedDetected 632 days ago
Customer SupportCommunicationProblem SolvingMicrosoft Office

About the role

  • In this role, you will be the cheerful and helpful face of the program!

Responsibilities

  • The Hawaii PMVI program is looking for an amazingly talented Technical Support Agent to join our team!
  • Respond to incoming phone calls from industry partners, including but not limited to vehicle stations, state partners, and more
  • Review invoices and payment history with industry partners
  • Participate in special projects and perform other duties as needed

Requirements

  • What Required Skills You'll Bring:

Skills

  • Pleasant telephone manner; excellent written and verbal communication skills
  • Strong PC skills, knowledge of MS Office Suite
  • Experience working with iPad tablet software and/or printer hardware
  • Strong problem solving skills
  • Ability to adapt to new information and procedures
  • Ability to handle challenging situations by exhibiting composure and empathy
  • Strong analytical and technical aptitude would be a definite asset

Company info

  • Proactively call out to customers when needed for service-related matters

This listing is sourced directly from Obran Cooperative's careers page and normalized into a canonical job model.