Modern Health
Program Manager, Business & Partnership Programs
Remote - US
No sponsorshipDetected 1 day ago
Project ManagementLeadershipCommunicationAdaptability
About the role
- Strong performers will grow toward leading Modern Health's largest, most strategic programs end-to-end.
- This position is eligible for remote work within the UDA, however it is not eligible to be performed in Hawaii.
Responsibilities
- Drive execution of business and partnership programs - manage workstreams across ongoing internal and external partner operations, launches, and implementations, keeping deliverables, owners, and timelines on track
- Support external partnerships - as needed, serve as a day-to-day operational point of contact for external partners: run check-in cadences, track commitments, and help hold partners accountable to SLAs and quality standards
- Build the operational backbone - create and maintain program plans, trackers, documentation, and playbooks so programs run predictably and don't depend on any one person's memory
- Support business operating rhythms - contribute to partnership business reviews, status reporting, and planning cycles, and prepare crisp updates for leadership
- Improve how we work - identify and implement process improvements that make partner operations faster, smoother, and more scalable
- A documentation and systems thinker - you naturally reach for (and create) playbooks, templates, and repeatable processes instead of doing the same manual task 100 times
- Experienced working with external partners, vendors, or clients - comfortable balancing relationship-building with holding others accountable to commitments
- Collaborative, with high empathy and high accountability - you support your teammates, give and receive direct feedback, and hold yourself to a high bar
- Experience in a high-growth startup or similarly dynamic environment where building while flying is the norm
- Family Support:
Requirements
- 3+ years of experience in program management, project management, or operations in a complex, cross-functional environment
- Experience with partner or client-facing implementations - onboarding, integrations, or managed services
- Who You Are / Requirements
Compensation
- Annual Wellness Stipend to use on items that promote your overall well being
Benefits
- Medical / Dental / Vision / Disability / Life Insurance
- High Deductible Health Plan with Health Savings Account (HSA) option
- Flexible Spending Account (FSA)
- Access to coaches and therapists through Modern Health's platform
- Flexible Time Off
- Parental Leave Policy
- Family Forming Benefit through Carrot
- Family Assistance Benefit through UrbanSitter
Company info
- "It Takes a Village" culture. Modern Health has a unique and unabashed culture centered around high empathy and high accountability - with a drive to win. We are energized by bringing together the best talent in the industry to achieve audacious goals focused on making mental health a strength and priority for all.
- We have an obsession to win. We are highly ambitious and passionate about the work that we do. We take pride in delivering excellence and our personal best and we continuously innovate to uniquely solve our customers' needs.
- We are accountable and can rely on each other. We are a team and hold ourselves and each other accountable. We believe in transparent communication and continuous feedback to foster a culture of trust, reliability, and growth.
- We demonstrate empathy. We have a supportive and diverse culture where we bolster and uplift each other as we pursue our lofty goals. We encourage selflessness and a willingness to support others, fostering a collaborative and respectful environment.
- We exhibit a bias towards action. This is a fast-paced environment. We jump into problems and initiate solutions. We empower our people to make decisions and experiment, iterate, and repeat until we get it right.
Visa & Work Authorization
- Immigration sponsorship is not available for this position.
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This listing is sourced directly from Modern Health's careers page and normalized into a canonical job model.