Arrive Logistics

Arrive Logistics

Director of Carrier Capacity, Arrive Fresh

Austin, TX · Director

No sponsorshipDetected 30 days ago
Business DevelopmentSupply ChainLogisticsProcurementLeadershipCommunicationMentoringClaims ManagementFood SafetyTransportation Management

About the role

  • Supervisory Responsibility This position has direct supervisory responsibilities over Carrier Account Representatives specializing in produce and floral logistics.
  • Your Arrive Experience When we say "award-winning culture," we mean it.
  • We've been recognized as a top workplace by Inc.

Responsibilities

  • Inspire, mentor, and coach Carrier Capacity Managers and Carrier Account Representatives of all tenures to build specialized sales and procurement skills.
  • Develop and implement robust Carrier Compliance and Claims Management programs tailored to the unique demands of temperature-controlled and perishable freight.
  • Collaborate with Business Development and Client Success leadership to align departmental goals, resolve operational bottlenecks and execute cross-functional strategic initiatives.
  • Create and implement Standard Operating Procedures (SOPs) for specialized carrier procurement, onboarding, and service delivery.
  • Partner with Technology teams to enhance Transportation Management System (TMS) functionality, driving operational efficiency and a premium carrier experience.
  • Analyze key performance indicators (KPIs) such as lane pricing, tender acceptance, carrier retention, and service delivery to optimize network productivity.

Requirements

  • 15+ years of relevant brokerage experience in third-party logistics (3PL) or freight brokerage operations.
  • 10+ years of dedicated experience in produce and floral logistics, with deep knowledge of perishable cold-chain capacity procurement.
  • 6+ years of logistics leadership experience managing, coaching, and scaling carrier capacity or carrier sales teams.
  • Demonstrated experience in bid management, carrier contract negotiations, and transportation network pricing.
  • Expertise in leveraging modern Transportation Management Systems (TMS) and analytical platforms to track and improve carrier performance.
  • Proven expertise in food safety regulations including FSMA, STF, and PACA, with experience building specialized carrier compliance programs.
  • Excellent communication, presentation, and interpersonal skills, with a bold leadership presence and a solutions-oriented mindset.
  • Supervisory Responsibility
  • This position has direct supervisory responsibilities over Carrier Account Representatives specializing in produce and floral logistics.
  • The Perks of Working With Us
  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Invest in your future with our matching 401(k) program.
  • Build relationships and find your home at Arrive through our Employee Resource Groups.

Nice to have

  • Bachelor's Degree in Business Administration, Logistics, Supply Chain, or equivalent professional experience preferred.

Benefits

  • Leave the suit and tie at home; our dress code is casual.
  • Maximize your wellness with free counseling sessions through our Employee Assistance Program
  • Receive 100% paid parental leave when you become a new parent.
  • Sweat it out with the team at our onsite gym.

Company info

  • Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year.
  • Our success is a testament to our remarkable team and what we're building together.
  • We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
  • Who We Want As the Director of Carrier Capacity for Arrive Fresh, you will play a critical role in expanding our high-growth produce and floral division by building and scaling an elite cold-chain carrier network.
  • We are seeking an entrepreneurial, high-energy leader who combines deep expertise in perishable freight with a proven track record of coaching and developing high-performing capacity teams.
  • In this position, you will establish operational standards, optimize procurement strategies, and foster key carrier partnerships to ensure premium execution in a highly volatile market.
  • Your strong industry credibility and passion for operational excellence will directly accelerate our strategic goal of becoming a top North American freight brokerage.
  • Who We Are Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year.
  • Oversee bid management processes with growers (shippers) and key institutional customers (retail, foodservice, processor, and wholesale accounts).
  • Work in the booming city of Austin, TX - we are in a convenient location close to the airport and downtown.
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This listing is sourced directly from Arrive Logistics's careers page and normalized into a canonical job model.