Pinnacle Bank/Bank of Colorado

Branch Operations Manager II

Rifle, Colorado · Mid

Sponsorship not specified$65k-$75kDetected 1 day ago

Performance ManagementCustomer SupportCommunicationCollaboration

About the role

GENERAL SUMMARY: Oversees day-to-day operations for the branch and is the site manager of the location.
Supervises daily activities of retail branch personnel.
Responsible for supervising employees to meet branch goals including obtaining fee include and meeting budget.

Performs customer service-related duties such as answering telephone inquiries, closing accounts, ordering checks and ensuring appropriate levels of customer service.
Ability to maintain regular and reliable attendance.
Perform any other duties/projects as assigned.
May perform personal banking duties including advising customers of all bank services, opening new accounts, and teller functions.
While remote work may be available periodically, there are times when being in the office is necessary to maintain our collaborative efforts.

Seeing: 75-100% Must be able to read computer screens and reports.
Hearing: 75-100% Must be able to communicate with co-workers.
Standing/Walking: 25-49% Climbing/Stooping/Keeling: 0-24% Lifting/Pulling/Pushing: 0-24% Fingering/Grasping/Feeling: 75-100% Must be able to operate a computer.
75-100% Must be able to communicate with co-workers.
75-100% Must be able to operate a computer.

Full knowledge of banking products offered, taking a personal initiative to stay updated on any changes.
Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
Knowledge and expertise in all deposit account products and services.
Knowledge of bank operations.
Knowledge and work experience that demonstrates effective abilities to supervise the department.
Skill in communicating with clients and co-workers in courteous and professional manner.
Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier.
Skills in supervision.
Ability to maintain a high level of confidentiality.
Ability to train employees.
Ability to demonstrate accuracy and efficiency in a fast-paced environment.

Annually $65,000 - $75,000 APPLY ONLINE: https://www.bankofcolorado.com/careers RESPONSIBILITIES AND DUTIES: Oversee Operations, including making sure bank policy and procedures are followed.
This is accomplished by assigning work, taking actions to ensure quality work for customers, scheduling, conducting performance reviews, recommending salary actions, and providing training for staff.

Communicate effectively in-person and otherwise with all coworkers and customers, both during regular business hours and before and after regular business hours, if necessary.

This listing is sourced directly from Pinnacle Bank/Bank of Colorado's careers page and normalized into a canonical job model.