Tencent America LLC

Tencent America LLC

Junior IT Operation Engineer

US-California-Palo Alto · Junior

Sponsorship not specified$80k-$133kDetected 136 days ago
Data AnalysisAI OrchestrationCustomer SupportCollaborationProblem Solving

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odds of building a lasting career here

53Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 21 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 78%

Of 9 labor certifications old enough to have been used, 2 expired without the employer filing the next step. Median time from filing to decision: 456 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

22 transfer filings in the last year, covering 34 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • About the Hiring Team What the Role Entails 1.
  • Data Governance and SOP Standardization Analyze and govern SaaS usage data, including user activity, utilization rate, and tool coverage.

Requirements

  • 1+ year of experience in IT operations, SaaS administration, or related areas.
  • Work Experience: 1+ year of experience in IT operations, SaaS administration, or related areas.
  • Bachelor's degree or above in Computer Science, Information Management, or a related field.

Skills

  • Good cross-functional collaboration skills, with the ability to coordinate among business teams, IT teams, and external vendors
  • Strong service mindset, with a focus on continuously improving SaaS service stability and user experience
  • Interest in and willingness to promote the adoption of AI and automation in SaaS operations and workflow optimization
  • Location State(s)
  • US-California-Palo Alto
  • Equal Employment Opportunity at Tencent
  • Basic knowledge of cross-platform SaaS integration and automation is preferred.
  • The expected base pay range for this position in the location(s) listed above is $80,168.40 to $132,500.00 per year.
  • Benefits may also be pro-rated for those who start working during the calendar year.

Compensation

  • The expected base pay range for this position in the location(s) listed above is $80,168.40 to $132,500.00 per year.

Equal opportunity

  • As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community.
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This listing is sourced directly from Tencent America LLC's careers page and normalized into a canonical job model.