Tencent America LLC

Junior IT Operation Engineer

US-California-Palo Alto · Junior

Sponsorship not specified$80k-$133kDetected 50 days ago

Data AnalysisAI OrchestrationCustomer SupportCollaborationProblem Solving

About the role

About the Hiring Team What the Role Entails 1.
Data Governance and SOP Standardization Analyze and govern SaaS usage data, including user activity, utilization rate, and tool coverage.

Bachelor's degree or above in Computer Science, Information Management, or a related field.
1+ year of experience in IT operations, SaaS administration, or related areas.
Work Experience: 1+ year of experience in IT operations, SaaS administration, or related areas.

Good cross-functional collaboration skills, with the ability to coordinate among business teams, IT teams, and external vendors
Strong service mindset, with a focus on continuously improving SaaS service stability and user experience
Interest in and willingness to promote the adoption of AI and automation in SaaS operations and workflow optimization
Location State(s)
US-California-Palo Alto
Equal Employment Opportunity at Tencent
Basic knowledge of cross-platform SaaS integration and automation is preferred.
The expected base pay range for this position in the location(s) listed above is $80,168.40 to $132,500.00 per year.
Benefits may also be pro-rated for those who start working during the calendar year.
SaaS Lifecycle Governance
L2 Technical Support and Vendor Coordination
Requirement Coordination and Solution Design

The expected base pay range for this position in the location(s) listed above is $80,168.40 to $132,500.00 per year.

As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community.

This listing is sourced directly from Tencent America LLC's careers page and normalized into a canonical job model.