LegalAndGeneral
Manager, US Client Onboarding, L&G – Asset Management, America
Chicago, IL, United States · Full-time
Sponsorship not specifiedDetected 43 days ago
CommunicationCollaborationOrganizational Skills
About the role
- Our ambition is to be a leading global investor, innovating to solve complex challenges for our clients using the power of L&G.
- This is rooted in our investment philosophy and processes, which are focused on creating value over the long term.
- Based in Chicago, this role is responsible for managing a team of approximately 9 FTE delivering onboarding activities for Asset Management clients.
Responsibilities
- Manage the day-to-day activities of the onboarding team, ensuring timely and accurate delivery across client, product, and counterparty onboarding processes.
- Partner with global onboarding and Client Service Operations teams to support alignment of processes, share best practices, and contribute to consistent execution across regions while accommodating local market needs.
- Oversee pipeline tracking and prioritization, working with internal stakeholders to align on timelines and manage expectations.
- Partner with internal teams (Distribution, Legal, Compliance, Investments, and CSO) to support effective onboarding execution and issue resolution.
- Support hiring, training, and development of team members to ensure the right capabilities are in place.
- Support the implementation of key programs and ensure alignment with onboarding processes.
- Maintain strong relationships with key internal stakeholders to ensure transparency and alignment on onboarding progress and priorities.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to manage operational processes and drive improvements at a team level
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