LegalAndGeneral

LegalAndGeneral

Manager, US Client Onboarding, L&G – Asset Management, America

Chicago, IL, United States · Full-time

Sponsorship not specifiedDetected 43 days ago
CommunicationCollaborationOrganizational Skills

About the role

  • Our ambition is to be a leading global investor, innovating to solve complex challenges for our clients using the power of L&G.
  • This is rooted in our investment philosophy and processes, which are focused on creating value over the long term.
  • Based in Chicago, this role is responsible for managing a team of approximately 9 FTE delivering onboarding activities for Asset Management clients.

Responsibilities

  • Manage the day-to-day activities of the onboarding team, ensuring timely and accurate delivery across client, product, and counterparty onboarding processes.
  • Partner with global onboarding and Client Service Operations teams to support alignment of processes, share best practices, and contribute to consistent execution across regions while accommodating local market needs.
  • Oversee pipeline tracking and prioritization, working with internal stakeholders to align on timelines and manage expectations.
  • Partner with internal teams (Distribution, Legal, Compliance, Investments, and CSO) to support effective onboarding execution and issue resolution.
  • Support hiring, training, and development of team members to ensure the right capabilities are in place.
  • Support the implementation of key programs and ensure alignment with onboarding processes.
  • Maintain strong relationships with key internal stakeholders to ensure transparency and alignment on onboarding progress and priorities.
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Demonstrated ability to manage operational processes and drive improvements at a team level

This listing is sourced directly from LegalAndGeneral's careers page and normalized into a canonical job model.