Madrivo
Client Success Associate
United States
Sponsorship not specifiedDetected 12 days ago
Performance MarketingAccount ManagementCommunicationOrganizational Skills
About the role
- You will be the main point of contact for your client, keeping communication clear, projects on track, and issues resolved before they become problems.
- You will use data to identify what is working, flag what is not, and bring the right people in when escalation is needed.
- If you are someone who keeps organized in the middle of complexity, follows up without being asked, and genuinely enjoys figuring out what the numbers are telling you, this role was built for you.
Responsibilities
- Serve as the primary day-to-day contact for an assigned client account, building a strong and trusted working relationship
- Develop a working understanding of performance marketing principles, affiliate channels, and how Madrivo delivers results
- Maintain accurate account documentation and reporting
- Exceptional organizational skills and the ability to manage multiple priorities without things falling through the cracks
Requirements
- A data mindset, you are comfortable pulling reports, spotting patterns, and drawing conclusions from numbers
Nice to have
- 1 to 3 years of experience in account management, client services, marketing coordination, or a similar client-facing role preferred
Benefits
- A genuine interest in learning the performance marketing industry from the inside out
Company info
- What We Are Looking For
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This listing is sourced directly from Madrivo's careers page and normalized into a canonical job model.