ICON
Managing, Sustaining Engineering
Austin, Texas, United States · Senior · Contract
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About the role
- ICON launched Titan commercially in March 2026, has raised more than $550M, and holds more than $360M in government contracts across the Army, Air Force, DARPA, and NASA.
- As the fleet of field-deployed printers and the manufacturing operation behind them grow, so does the volume of field issues, work instructions, and reliability data that Sustaining Engineering is responsible for.
- This role is based at ICON's Austin, TX office and reports to the VP of Product and Engineering.
Responsibilities
- Manage a team of ~6 sustaining engineers, setting priorities, assigning work, and reviewing output against objectives set with the VP of Vulcan Engineering.
- Coach engineers through moderately complex field issues and provide technical direction on root cause analysis, corrective actions, and design changes.
- Build and maintain the systems used to track and analyze field equipment performance, and use that data to prioritize reliability improvements.
- Lead test planning and validation for product enhancements and sustaining changes before release to the field and manufacturing.
- Partner with program management and manufacturing to create and revise work instructions for new and existing products, ensuring they are accurate, current, and usable by the people performing the work.
- Establish and document the procedures the Sustaining team follows for change control, issue tracking, and release of updates, and recommend changes to engineering policies where current practice falls short.
- Identify and implement automation opportunities in field and internal engineering workflows, from tooling and data capture to repetitive manual processes.
- ICON builds robotic systems that construct multi-story buildings.
- The Manager, Sustaining Engineering leads the engineering team that maintains and improves ICON's field-deployed systems and manufacturing processes.
- You own the resolution of field issues, the work instructions that keep crews and manufacturing running, and the systems that track equipment performance.
Requirements
- Bachelor's degree in Mechanical Engineering or a related field, or equivalent experience.
- 5+ years of engineering experience with hardware systems in production or field use, including prior supervisory or people management experience.
- Experience leading engineers through root cause analysis and corrective action on fielded or manufactured products.
- Demonstrated ability to define and run team procedures, work plans, and schedules within an established engineering organization.
- Ability to operate in a fast-paced environment with evolving priorities.
- Experience with robotics, automation, or other complex electromechanical systems.
- Familiarity with Jira or similar issue-tracking tools and with administering cloud-based collaboration tools.
- Knowledge of basic networking principles.
Nice to have
- Preferred Skills and Experience
Company info
- As part of our compliance with these obligations, the Company invites you to voluntarily self-identify as set forth below.
This listing is sourced directly from ICON's careers page and normalized into a canonical job model.